We recently dumped about 40 into a dumpster.
I shed a tear.
Sent via Blackberry while presumably driving with one hand
----- Original Message -----
From: Matthew Black <black(a)csulb.edu>
To: hectorh(a)pobox.com <hectorh(a)pobox.com>; NANOG list <nanog(a)nanog.org>
Sent: Thu Jul 28 11:19:11 2011
Subject: Re: 3Com Total Control documentation
My sympathies to your unfortunate situation. The last tech probably doesn't
want to be bothered...that's a management issue. A PortMaster 3 may solve
your problems.
I looked at 3Com Total Control about 15 years ago but know nothing about it.
We employed US Robotics rack-mount chassis paired with Xyplex terminal
servers. That was replaced with the Livingston PortMaster 3 (later bought by
Lucent). Each PortMaster 3 connects to two T1 lines and a 10BaseT Ethernet,
supporting 48 users. Use RADIUS authentication and you're all set.
You can probably pick up some of those for a hundred dollars.
You will need to learn about T1 phone lines and RADIUS.
Best regards,
matthew black
california state university, long beach
On Tue, 26 Jul 2011 19:35:35 -0700
Hector Herrera <hectorh(a)pobox.com> wrote:
> Hi,
>
> I have "inherited" several 3Com Total Control racks that are used to
> provide dial-up service to rural areas.
>
> The racks have been running in auto-pilot for several years now and
> the last tech's comments with regard to the racks was along the lines
> of "I don't know".
>
> I would like to regain control over the network as recently the
> outages are becoming more frequent and extended and we don't usually
> know about it until customers call the support line a week later.
>
> Decommissioning the racks is not currently an option as there are no
> other reasonable alternatives for internet service (other than
> satellite). The ISP being an marginal area provider is also short in
> funds.
>
> I'm having a hard time finding documentation, firmware updates or
> support for these racks.
>
> As far as I can tell, the current owner of the product line is
> UTStarCom in China, but their website does not make any reference to
> the product.
>
> I also found a company that sells the equipment and provides support
> contracts, WRCA, but their pricing is out of the budget range for the
> ISP.
>
> I am hoping that some of you who used to work with this equipment may
> still have documentation CDs or firmware updates stored away
> somewhere.
>
> I'm looking for any documentation, firmware updates and some help
> figuring out which NAC goes with which NIC.
>
> Or perhaps you can suggest other companies that provide support for
> the equipment at more reasonable rates.
>
> I would be willing to setup a public repository to help other admins.
>
> Thanks,
>
> --
> Hector Herrera
>
>
