September 2001 - Test - lists.nanog.org

Operational content - ticketing systems
by Timothy Brown 13 Sep '01

13 Sep '01

NANOG, We're looking to engineer a new ticketing system for our NOC. I know that several of you have had good experience with Request Tracker and Keystone; i'd like comments from people who are using other open-source systems (i'm not interested in Remedy). Particularly, i'm wondering if anyone's using GNATS or Jitterbug for tracking of this sort, and if so, what kind of modifications you've had to make to interface it to the rest of your stuff. Please respond privately in order to clear the way for WTC terrorist traffic, and i'll summarize later to the list after all the fury has died down. Thanks, Tim

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RE: NYC update, etc
by Smith, Rick 13 Sep '01

13 Sep '01

Empire State Building just evacuated.... bomb threat.

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STATEMENT FROM CON EDISON
by Sean Donelan 13 Sep '01

13 Sep '01

Tuesday's terrorist attack on the World Trade Center has had a significant impact on Con Edison's energy infrastructure in lower Manhattan. The fire and subsequent collapse of 7 World Trade Center have permanently damaged two substations located adjacent to the building as well as major electric transmission cables. A third substation located near the South Street Seaport also lost service. Approximately 12,000 customers are currently without electric power, approximately 270 steam customers are without service and approximately 1400 customers are without gas service. There are 140 Con Edison crews working in the devastated area. We are inspecting and testing equipment, preparing work locations and are coordinating our efforts with appropriate emergency agencies. We are currently making arrangements to obtain generators to help speed the temporary restoration of electric service in lower Manhattan.

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Verizon VADI ADSL notice
by Robert Boyle 13 Sep '01

13 Sep '01

Yesterday's disaster in New York has had an impact on systems vital to the provisioning of DSL in our northern footprint (NY & NE). We are asking ISPs who offer DSL in NY and NE, to hold all NY & NE orders until further notice. Efforts to heal this breech are underway at this time, but we must be sensitive to the conditions that exist in the affected area and we are certain that you can understand that we have no firm timeframe to convey at this time. We will be sharing more information with you later this afternoon, as it becomes available to us. Due to this systems outage we would also ask all ISPs in the East who offer DSL in NY & NE, to be aware that any orders with an SRD of 9/13 or beyond may not be complete on the expected SRD. Our provisioning organization is working diligently to provide us with more information on these orders and again, we will provide you with this information as soon as it becomes available. Thank you for your kind cooperation. Tellurian Networks - The Ultimate Internet Connection http://www.tellurian.com | 888-TELLURIAN | 973-300-9211 "It is never too late to be what you might have been." -George Eliot

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Re: 60 hudson may collapse..
by George William Herbert 13 Sep '01

13 Sep '01

>What's the source on this? > >60 Hudson is almost a full mile from the WTC as the crow flies. I can't >imagine that it is in danger of collapse, although it is in the "no drive >zone" being enforced south of 14th street. Two separate companies with facilities in it have sent out private notifications (which I haven't been told I can pass on publically yet...). -george william herbert gherbert(a)retro.com

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Re: 60 Hudson Evacuated - May Collapse? (was RE: NYC update, etc)
by Steve Meuse 13 Sep '01

13 Sep '01

At 08:58 PM 9/12/01 -0400, Martin, Christian wrote: >Just heard this news... > >"60 Hudson Street NYC (nycmny1) has been evacuated and may collapse." > >Can anyone confirm this? > >chris I think that there was some confusion on this one. A vendor of ours had made a report to us that there was a structural problem with the building which caused our NOC to act appropriately, but as far as we can tell the information is unverified. The alarms were set off, and the wheels were set in motion to prepare for the worst. We're still looking into the issue, and I say again, the information is unverified. -Steve

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Re: World Trade Center attack
by Paul Timmins 13 Sep '01

13 Sep '01

Selfridge AFB just north of Detroit is also at ThreatCon Delta -Paul At 10:47 PM 9/11/2001, you wrote: >DFAS, DCSC, Wright Patterson, and all of the other installations I'm >familiar with in the Central Ohio area are at ThreatCon Delta. > > >--- >John Fraizer >EnterZone, Inc > > >On Tue, 11 Sep 2001, Marshall Eubanks wrote: > > > > > > > > >On Tue, Sep 11, 2001 at 10:46:24AM -0700, Ulf Zimmermann wrote: > > >> > > >> The USA is currently in state Delta, highest alertness state as if > War has > > > > >> been declared. (Based on report on Fox News in the last 5 minutes) > > > > > > > ThreatCon Delta (how its called in the Navy at least) > > means that your base is either under attack, or an > > attack is likely. > > > > This has nothing directly to do with DEFCON's - which > > relate to readiness for war, not local attack. > > > > I heard that all bases in the DC area are in > > ThreatCon Delta. > > > > Regards > > Marshall Eubanks > > > > >Correct. FP (Force Protection) Condition Delta is the highest alert. > > >Though I've heard it's only the US East coast posts that are at Delta; > > >I've had reports that most overseas bases are at Charlie. FPCon is a > > >localized alert state and will vary by location. > > > > > >DEFCON 2 has been reached, I believe. > > > > > >DEFCON 1 does not necessarily equate automatically to war, however. It > > >is merely the maximum level of force readiness. > > > > > >-- > > >Mark C. Langston > > >mark(a)bitshift.org > > >Systems & Network Admin > > >http://www.bitshift.org > > > > > > > > > > Marshall Eubanks > > > > tme(a)21rst-century.com > >

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Suggestions (assist offers & IDC status?)
by Jason A. Mills 13 Sep '01

13 Sep '01

Is someone (I guess I could if agreed to) collating information in one central location on the following? * Offer for assistance (DNS, MX, transit, hosting, equipment, etc...) * Internet Data Center current status I know a number of companies have offered assistance (including the one I work for), but I haven't seen any concise list of "contact this person, at this company, for this service". Additionally, a number of questions have been raised about the status of various private and shared data center / colo / telco-hotel facilities in/around NYC and WaDC... yet again, no concise list. Ideas? -J Jason A. Mills phyxis(a)rottweiler.org ---------------------------------------------- "La morale est la faiblesse de la cervelle." Arthur Rimbaud --- Une Saison en Enfer

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Re: OT Re: Analysis from a JHU CS Prof
by Steven M. Bellovin 13 Sep '01

13 Sep '01

In message <3B9FE472.521F1146(a)kuhtz.com>, Christian Kuhtz writes: > >Eliot Lear wrote: >> >> > OK. You need photo-id to get your boarding pass. Since I always use >> > e-tickets, the boarding pass is the only "paper" involved. >> >> Under normal circumstances for flights within the US the FAA seems not >> to require ANY form of ID. It's many of the *airlines* that require ID, >> supposedly in the name of security, but mainly to keep people from using >> other people's tickets. Continental does not enforce an ID requirement >> at SFO, for instance. You stick your credit or frequent flyer card in >> the machine and it spits out your boarding pass, which you then hand to >> the gate agent. > >Even if you did require photo ID for the boarding pass.. I can't recall a >flight in last several years where I was asked to present photo ID and >boarding pass when entering the jet way. > Continental regularly does that at EWR for e-ticket customers. --Steve Bellovin, http://www.research.att.com/~smb http://www.wilyhacker.com

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60 Hudson Evacuated - May Collapse? (was RE: NYC update, etc)
by Martin, Christian 13 Sep '01

13 Sep '01

Just heard this news... "60 Hudson Street NYC (nycmny1) has been evacuated and may collapse." Can anyone confirm this? chris > -----Original Message----- > From: Chris Parker [mailto:cparker@starnetusa.net] > Sent: Wednesday, September 12, 2001 6:30 PM > To: Adam Rothschild; nanog(a)merit.edu > Subject: Re: NYC update, etc > > > > At 05:24 PM 9/12/2001 -0400, Adam Rothschild wrote: > > >- Reports indicate that there were power/HVAC issues at 32 Old Slip, > > NYC, now resolved. Multiple dialup providers are > reporting that all > > their PRI's are down. > > power/HVAC issues appear to be continuing, though things are > operational at > this time. Temp appears to be rising again slightly on our > monitoring. > Power issue is still unclear, but things have been up for >12 > hours now. > > PRI were down due to ILEC trunks being down? Some > connectivity has been > restored as we are seeing users online at this pop at this > time, though > we've been told that only limited areas are back in service. > First login > was around 11:00 EST this morning after being down most of last night. > > -Chris > -- > \\\|||/// \ Chris Parker - Manager, Development > Engineering > \ ~ ~ / \ WX *is* Wireless! \ > cparker(a)starnetusa.net > | @ @ | \ http://www.starnetwx.net \ (847) 963-0116 > oOo---(_)---oOo--\-------------------------------------------- > ---------- > \ Without C we would have 'obol', 'basi', > and 'pasal' >

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