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Re: Rumor Control, Indeed (was: Re: Rumor Control: Re: 60 hudson may collapse..
by Sean Donelan 13 Sep '01

13 Sep '01

On Wed, 12 September 2001, Frank Coluccio wrote: > Sean, All, agreed, we have to hold down the rumors. If someone posts a "I heard > so and so," the least you should do is cite the source. [....] > Veesey, separated from what was 7 WTC by a narrow alley. If anyone knows the > operational status of 140 West, please post. > Source: Verizon News Release Verizon Begins Work to Restore Service at Network Center Damaged in Southern Manhattan Network in New York City and D.C. Continues to Handle Heavy Volumes Sept. 12, 2001 Media contact: Peter Thonis, 212-395-0500 Eric Rabe, 212-395-0500 NEW YORK - Verizon today began work to restore phone service to a major switching center that was damaged as a result of yesterday's attacks on the World Trade Center. Public safety officials this morning allowed the company to re-enter the office which sustained structural and water damage. The center, located at 140 West Street, is adjacent to the devastated area. "We are still assessing the damage and will work around the clock to restore full service to affected customers as quickly as possible," said Larry Babbio, Verizon vice chairman and president. Babbio provided an update on the health of Verizon's networks at a 1 p.m. news conference today. Babbio stressed that while some services to southern Manhattan are impacted by yesterday's attacks, the rest of Verizon's networks on the East Coast and nationwide continue to operate normally. In the New York City and Washington, D.C. areas, calls today continued to run at about 340 million calls, nearly double the normal, he said. "Our network is designed to provide back-up systems, and that redundant capability kept service up for many customers who might otherwise have been out of service," said Babbio. "A good example is New York City's 9-1-1, which is completely redundant and has been working throughout this tragedy." The West Street facility contains four call-processing computers serving 200,000 access lines and the equivalent of 3 million data circuits in lower Manhattan. Babbio said that while some circuits that serve the Wall Street area go through the building, the company was attempting to by-pass the West Street facility for these circuits. Babbio said the company does not have an estimate on how long it will take to bring the center fully back online. "The building has three or four major holes -- that means water and dirt have gotten in to sensitive computer gear. Babbio said the company also is pumping water from the basement so that it can restore power to the building using generators. Additional switching equipment is on standby. Babbio said Verizon has provided hundreds of additional lines for Bellevue and St. Vincent's Hospitals, the New York Police Department and other emergency centers. Babbio said the company has accounted for the vast majority of its 488 employees assigned to the World Trade Center and 40 employees at the Pentagon. Verizon maintains certain communications systems for the U.S. Department of Defense. The Pentagon continues to have communications, however, since the military owns this equipment, Babbio referred questions about damage there to the Pentagon. Verizon is providing additional wireline and cellular circuits to emergency workers and investigators at the site of the Pennsylvania plane crash. The Verizon's wireless network is operating well nationwide. In southern Manhattan, 10 Verizon Wireless cell sites remain out of service, but demand is currently being handled by neighboring cells. During the peak of yesterday's emergency, Verizon Wireless experienced 50 percent to 100 percent more traffic than normal, nationwide, on its wireless network. Currently, volume levels have returned to normal as have blocked and lost calls, even in southern Manhattan. Verizon Wireless has made 5,000 phones available to emergency response authorities. Currently, 800 of them are in use by various authorities. Verizon bolstered its usual force of more than 700 operators serving the Northeast by 50 percent. Over 1,000 operators handled more than four times the normal number of Directory Assistance calls early Wednesday, and 11/2 times the normal calls to "0" services like collect and credit card services. Calls to regular operators were being answered in 2 seconds or less, to assure that trapped victims dialing "0" could reach help quickly. Verizon took a number of steps to assist customers affected by yesterday's attacks. The company yesterday began offering free local calling from all of its 4,000 curbside payphones in Manhattan. The company's GTE Airfone unit also will remove charges for all calls made from aircraft on its phones from 9 a.m. to noon yesterday. Verizon Communications Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services. Verizon companies are the largest providers of wireline and wireless communications in the United States, with 125 million access line equivalents and approximately 28 million wireless customers. Verizon is also the largest directory publisher in the world. A Fortune 10 company with about 260,000 employees and more than $65 billion in annual revenues, Verizon's global presence extends to 40 countries in the Americas, Europe, Asia and the Pacific. For more information on Verizon, visit www.verizon.com.

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Rumor Control: Re: 60 hudson may collapse..
by Sean Donelan 13 Sep '01

13 Sep '01

On Wed, 12 September 2001, Rich Fulton wrote: > we are hearing that 60 hudson has been evacuated and may collapse. > > can anyone give confirmation/details? No one is answering the phones at 60 Hudson, but there is a bomb threat at the Empire State Building and police are evacuating the surrounding area.

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60 hudson may collapse..
by Rich Fulton 13 Sep '01

13 Sep '01

we are hearing that 60 hudson has been evacuated and may collapse. can anyone give confirmation/details? /rf

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Re: World Trade Center attack
by John Fraizer 13 Sep '01

13 Sep '01

Fixed. Wrong slash. On Wed, 12 Sep 2001, Keith Woodworth wrote: > > Oops? > > > The requested URL /\index1.html was not found on this server. > > > > On Wed, 12 Sep 2001, John Fraizer wrote: > > |+ > |+ > |+A simple site with pictures detailing the events of September 11, 2001. > |+ > |+http://God-Bless-America.EnterZone.Net/ > |+ > |+--- > |+John Fraizer > |+EnterZone, Inc > |+ > |+ > --- John Fraizer EnterZone, Inc

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Red Cross needs assistance....
by Andy Brezinsky 13 Sep '01

13 Sep '01

Red Cross just said they need assistance with tech equipment and services. Many of you expressed intrest in helping eachother, also consider helping the rescue effort. They specifically need: 40 IBM computers and laptops (with NICs) Monitors (with desktops) Any storage solutions 25 10/100 hubs (8+ Ports) 100 Cat5 cables (All lengths) 50 power strips Any IBM-compatible memory Any 3Com wireless NIC cards and LAN products 30 desktop-size UPSs 15 LaserJet printers (HP 1100 or faster) and printer supplies 20 external Zip drives and disks Any diskettes and R/W CDs 5 external CD burners 5 duplex document scanners 25 extension cords any colored tie wraps any Velcro cable wraps 50 Citrix client licenses 12 PCMCIA LAN cards for IBM P20 ThinkPads, preferably 3Com (in addition to those in the new PCs) 50 Microsoft Exchange CALs 35 Microsoft SQL CALs 50 Microsoft Office Professional licenses 15 PC Anywhere licenses DSL lines PDAs with wireless capacity and service Nextel cellphones and service in addition to certified Citrix engineers and Microsoft consultants. Head on over here for more info: http://www.techtv.com/screensavers/showtell/story/0,23008,3347294,00.html ~Andy Brezinsky

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Operational content - ticketing systems
by Timothy Brown 13 Sep '01

13 Sep '01

NANOG, We're looking to engineer a new ticketing system for our NOC. I know that several of you have had good experience with Request Tracker and Keystone; i'd like comments from people who are using other open-source systems (i'm not interested in Remedy). Particularly, i'm wondering if anyone's using GNATS or Jitterbug for tracking of this sort, and if so, what kind of modifications you've had to make to interface it to the rest of your stuff. Please respond privately in order to clear the way for WTC terrorist traffic, and i'll summarize later to the list after all the fury has died down. Thanks, Tim

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RE: NYC update, etc
by Smith, Rick 13 Sep '01

13 Sep '01

Empire State Building just evacuated.... bomb threat.

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STATEMENT FROM CON EDISON
by Sean Donelan 13 Sep '01

13 Sep '01

Tuesday's terrorist attack on the World Trade Center has had a significant impact on Con Edison's energy infrastructure in lower Manhattan. The fire and subsequent collapse of 7 World Trade Center have permanently damaged two substations located adjacent to the building as well as major electric transmission cables. A third substation located near the South Street Seaport also lost service. Approximately 12,000 customers are currently without electric power, approximately 270 steam customers are without service and approximately 1400 customers are without gas service. There are 140 Con Edison crews working in the devastated area. We are inspecting and testing equipment, preparing work locations and are coordinating our efforts with appropriate emergency agencies. We are currently making arrangements to obtain generators to help speed the temporary restoration of electric service in lower Manhattan.

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Verizon VADI ADSL notice
by Robert Boyle 13 Sep '01

13 Sep '01

Yesterday's disaster in New York has had an impact on systems vital to the provisioning of DSL in our northern footprint (NY & NE). We are asking ISPs who offer DSL in NY and NE, to hold all NY & NE orders until further notice. Efforts to heal this breech are underway at this time, but we must be sensitive to the conditions that exist in the affected area and we are certain that you can understand that we have no firm timeframe to convey at this time. We will be sharing more information with you later this afternoon, as it becomes available to us. Due to this systems outage we would also ask all ISPs in the East who offer DSL in NY & NE, to be aware that any orders with an SRD of 9/13 or beyond may not be complete on the expected SRD. Our provisioning organization is working diligently to provide us with more information on these orders and again, we will provide you with this information as soon as it becomes available. Thank you for your kind cooperation. Tellurian Networks - The Ultimate Internet Connection http://www.tellurian.com | 888-TELLURIAN | 973-300-9211 "It is never too late to be what you might have been." -George Eliot

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Re: 60 hudson may collapse..
by George William Herbert 13 Sep '01

13 Sep '01

>What's the source on this? > >60 Hudson is almost a full mile from the WTC as the crow flies. I can't >imagine that it is in danger of collapse, although it is in the "no drive >zone" being enforced south of 14th street. Two separate companies with facilities in it have sent out private notifications (which I haven't been told I can pass on publically yet...). -george william herbert gherbert(a)retro.com

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