April 1997 - Test - lists.nanog.org

InterNIC Domain Name Deactivation FAQ
by Tom Newell 02 Apr '97

02 Apr '97

In advance, I'll apologize for this post which on the surface would not appear directly related to running a North American network :). However, because it does impact those who do, I have included below a repost of a FAQ posted to the InterNIC RS-TALK mailing list which discusses issues surrounding the domain name deactivation process. I felt it appropriate as the issue did surface here a few days ago. The note below was posted by Chris Clough, the Network Solutions, Inc. Director of Communications in order to provide some insight with regard to the process and our efforts to both improve as well as streamline the system. Regards, Tom -- Tom Newell tomn(a)internic.net +1 703 742 4796 Mngr, Info & Educ Svcs InterNIC Registration Services PGP Key fingerprint = 5E 86 3D 13 73 19 69 08 6B 54 6A 7D AD A2 37 6D ####################################################################### [ Reposted from RS-TALK ] Because of inquiries and mailing list posts regarding the InterNIC's billing and deactivation procedures, the following FAQ is offered for your reference. Chris Clough Director of Communications Network Solutions, Inc. ------------------------------------------------------------ DEACTIVATION FAQ Expanded capabilities for better services Over the past six months, Network Solutions has worked diligently to improve billing and accounts receivable processes to provide better customer service. We have automated many of our steps to quickly and efficiently register desired domain names, bill our customers, and record their payments. We have also recently added expanded capabilities and resources for check processing, credit card processing and invoice generation. In addition, our automated voice processing system offers registrants a quick and easy payment option. These measures have already demonstrably increased our accuracy and efficiency as a customer service organization. New telephone trunk lines are increasing our capabilities to better service the growing demand. We believe that the aggressive steps we are taking will minimize frustrating delays and will allow us to more efficiently serve you. Our exponential growth has meant growing pains as we respond to the needs of our customers. As our growth continues our team is working around the clock to bring you solutions. We appreciate your patience in this time of growth as we continue to improve our processing times. We recognize that you may have questions, however, and the following represents those billing questions most frequently asked by Network Solutions� InterNIC customers. If your question is not answered here, please contact us for further information. 1) I never received an invoice. What happened? The InterNIC depends on valid information from the template registration that you fill out so that our database will generate correct email and postal invoices and notices. Please make sure that all of the information you included was correct and current so we can get an invoice to you. 2) How do I check to see if my domain has been paid? The InterNIC has two ways for you to check the status of your domain payment. 1) Using the tracking number you received when you registered, look at the web form: http://rs.internic.net/cgi-bin/finger 2) You may call our interactive voice response system 1-888-771-3000 for the US, Canada, Puerto Rico, and the Virgin Islands. Other areas may call 402-496-9798. 3) Where can I see where an invoice was sent? You may find that information at the URL: http://rs.internic.net/cgi-bin/whois Enter the domain name in question and select the billing contact NIC handle (highlighted) for information 4) How can I pay? You have numerous payment options. For a complete listing, please see http://rs.internic.net/fees/facts.html. 5) Your phones are always busy, what are you planning to do about this? We have just increased telephone line capacity by 30 percent. We are also investing in other new facilities that will nearly triple our capacities. Credit card calls are now expedited through our interactive voice response system, and additional personnel are being added so that we can provide better, faster service to you. 6) I've paid via the 1-888 number, why does it not show up immediately within your tracking system? Your 1-888 calls are processed within 48 hours and updated in our systems, and should be reflected in the records after updating. 7) I've paid via First Virtual, why does it not show up immediately within your tracking system? Your First Virtual payments are processed within 48 hours and updated in our system and should be reflected in the records after updating. 8) I paid my bill, why did I get cut off? If you paid your bill AFTER the due date, we make our best effort to process within 48 hours of receipt. In these cases it is possible that your last-minute payment did not make it into the database before the cutoff period. NSI puts names on hold for non-payment for a certain number of days and during this period of time the name will not show up in the .com, .net, or .org zone files. 9) Why did I receive a deactivation notice for a domain that I am not associated with? The InterNIC makes the best effort to notify domain name registrants and contacts before they are deactivated. It is possible that registrants have included name server information that is false (lame delegations, or domain entries that inappropriately reference another organization�s nameservers). If you receive such a notice you should contact the registrant. 10) I sent in a check for my domain and it was never processed. Why? If the check we received does not have sufficient information on it, including the domain names for which the check was sent and/or the invoice numbers, the processing staff cannot rightly attribute the payment. We make best efforts to contact the person paying the bill and this manual process takes longer. 11) I know that my domain name has been canceled in error. What can I do to get it restored? Please immediately contact the InterNIC and we will work with you to find a solution. 12) Is there any truth to the rumor that InterNIC is randomly deleting names? There is absolutely no truth to this. The InterNIC takes every precaution to ensure that only those non-paying domain name registrations are deactivated. On occasion errors have been made and when this happens, the InterNIC will make best efforts to restore service. 13) I�ve heard that really big ISPs have been effected. How do I know if my ISP has paid so I don�t have to worry about being deactivated in the future? You may want to check your registration as you approach your renewal date by using the InterNIC�s �whois� service. If your ISP is the billing contact, ask them for the InterNIC invoice number and call 1-888-771-3000 to check payment status (remember your payment status may not be reflected in the voice interactive system for up to 48 hours). 14) If a domain name is deactivated is it then available to anyone? No, it remains deactivated for a period of time after which if payment is not received it is deleted and becomes available for others. 15) Is there any preference given to US registrants? Is there any bias toward non-US registrants? There is absolutely no distinction given to the location of the registrant in relation to a registration request. InterNIC makes best efforts to provide uniform level of customer service to all registrants. 16) When will InterNIC deactivate domain names again? What is the process? Deactivation are an ongoing business practice. At the present time there are concentrated efforts to bring all records in the InterNIC database current. 17) I've see a lot of postings from members of the Internet community about their concern over the InterNIC actions, how do I know what's really going on? Please refer to www.netsol.com or rs.internic.net page for information about the current status of InterNIC registration procedures. Additionally we host mailing lists for distributing registration related information. To learn more about such lists visit: http://rs.internic.net/cgi-bin/lwgate Also, please see the March 28, 1997 announcement regarding new invoicing procedures and payment processing enhancements that will go into effect on April 14th at: http://rs.internic.net/announcements

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Re: Fall Boardwatch or April Fools ?!
by Vadim Antonov 02 Apr '97

02 Apr '97

Do i qualify? I particularly like the 8-hr sleep part... :) --vadim Date: Tue, 1 Apr 97 22:34 EST From: johnl(a)iecc.com (John R. Levine) To: c-huegen(a)quadrunner.com Subject: Re: Fall Boardwatch or April Fools ?! Cc: nanog(a)merit.edu >I looked at the paper guide handed out at NANOG. In there, they list Sean >Doran as the Senior Network Engineer for both Sprint and MCI. > >Conflict of interest? =) Hey, Sean, can you be my Senior Network Engineer, too? Duties include sleeping up to 8 hours every night and drinking (1) free beer should we happen to end up at the same bar some evening at a conference. But it'd look so great on my letterhead ... -- John R. Levine, IECC, POB 640 Trumansburg NY 14886 +1 607 387 6869 johnl(a)iecc.com, http://iecc.com/johnl, "New witty saying coming soon."

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Re: Fall Boardwatch or April Fools ?!
by Paul Ferguson 01 Apr '97

01 Apr '97

How precious. ;-) - paul At 06:11 PM 4/1/97 -0500, Scott Huddle wrote: >Check out ... http://www.boardwatch.com/isp/fallisp/intermci.htm > >"On March 18, 1996, MCI announced [yada yada yada, more backbone, >OC-3 circuits, direct connections blah blah blah] ..." > >And then my favorite part.. "They maintain a Network Operations >Center in Carey [sic], North Carolina. > >Sean Doran is Senior Network Engineer. " >--- > >:) > >-scott > > > >

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Re: peering points
by Sean Donelan 01 Apr '97

01 Apr '97

nathan(a)netrail.NET (Nathan Stratton) writes: >Well I think NAP's is referring to more then just 1 NAP. There are under 20 >providers connected to say 4 or 5 major NAP's. You prodded me into updating my exchange point matrix. I don't claim its perfect, or more up to date than a few minutes ago. Things change quickly in this business. A few notes to head off a few comments. This is based on information from the RSes, in-addr, pings and traceroutes. I chose cix, the naps, mae-east and mae-west for historical reasons. I may have made a typo, and some providers change their names frequently so I may list the same provider under two different names. I tried to ping or otherwise independently verify that in fact something is attached (not just a IP address assigned). I dropped a few providers, e.g. Databank, that seem to no longer exist althought their IP addresses seem to live on. Also I know several providers are in the middle of building out new connections at several exchange points, but they aren't quite operational yet. Let me know when you are ready for me to ping your router, and I'll update my matrix. 6 CIX Sprint AADS PACBELL MAE-E MAE-W AGIS(4200) Y Y Y Y Y Y ENI(4565) Y Y Y Y Y Y Netcom(2551) Y Y Y Y Y Y SPRINT(1239) Y Y Y Y Y Y 5 CIX Sprint AADS PACBELL MAE-E MAE-W ANS(690) Y Y Y Y Y CompuServe(4183) Y Y Y Y Y CRL(2041) Y Y Y Y Y Exodus(3967) Y Y Y Y Y Genuity(3847) Y Y Y Y Y IBM.net(2685) Y Y Y Y Y MCI(3561) Y Y Y Y Y 4 CIX Sprint AADS PACBELL MAE-E MAE-W Alternet/UUnet(701) Y Y Y Y AT&T(6478) Y Y Y Y DIGEX(2548) Y Y Y Y DRAnet(1746) Y Y Y Y GEOnet(3356) Y Y Y Y Goodnet(4712) Y Y Y Y IconNet(3951) Y Y Y Y InterNex(2828) Y Y Y Y IOS/IDT(5000) Y Y Y Y vBNS(145) Y Y Y Y 3 CIX Sprint AADS PACBELL MAE-E MAE-W ACSI(6467) Y Y Y ATMnet(5632) Y Y Y BBNplanet(1) Y Y Y CableInet(5462) Y Y Y CERFnet(1740) Y Y Y ConXioN(4544) Y Y Y CWIX(5683) Y Y Y DXnet(3914) Y Y Y ESnet(293) Y Y Y EUnet(286) Y Y Y Fibernet(6259) Y Y Y GETNET(5784) Y Y Y Grid(6113) Y Y Y GSL(4000) Y Y Y @Home(6172) Y Y Y INAP(5646) Y Y Y Nacamar(3257) Y Y Y NetAxs(4960) Y Y Y Netrail(4006) Y Y Y Primenet(3549) Y Y Y PSI(174) Y Y Y ThePlanet(5388) Y Y Y Verio/WNA(2914) Y Y Y Websecure(6583) Y Y Y 2 CIX Sprint AADS PACBELL MAE-E MAE-W AIMnet(3763) Y Y CAIS(3491) Y Y DISA.mil(568) Y Y DREN(668) Y Y EDS(5714) Y Y GTE(6541) Y Y Hooked/WEnet(4447) Y Y ICI.net(6561) Y Y ISI.net Y Y ITLnet(5422) Y Y MAI(6082) Y Y Mainstreet(3720) Y Y MIBX(6218) Y Y NASA(297) Y Y On-net(6792) Y Y PacBell(5671) Y Y SAC(5792) Y Y VBC(3344) Y Y Visinet(6261) Y Y Voicenet(3932) Y Y 1 CIX Sprint AADS PACBELL MAE-E MAE-W A2I(3366) Y Abovenet(6461) Y AGAIN(6546) Y AI(6405) Y Airmail Y Alpha.net(4550) Y Argonne(683) Y ARL(668) Y BayNetworks Y Best(3915) Y Cableol(5098) Y Clark(3150) Y CRIS(4908) Y CWInet(4445) Y Dialnet(5552) Y DTAG.DE(3320) Y EEnet Y Erols(6079) Y EuroNet/NL(5390) Y Fermi Lab(3152) Y Fibrcom(3831) Y GEIS(4979) Y HE.net(6939) Y Highway1(7922) Y Holonet(5034) Y ICIX.net(????) Y IDC.ad.jp(4694) Y IIJ(2497) Y InfoNet Y INSnet(5378) Y Internetfci(6292) Y Interpath(3407) Y IXE.net(5418) Y Linkage(4058) Y NCIT(1740) Y NetAsset(6472) Y Netkonect(3328) Y NIS(8001) Y NSN(7070) Y Onecall(6402) Y PBIS(????) Y PCH Y Pilot(3563) Y PIPEX(1849) Y P&T Finland(544) Y Quza.net(6745) Y SCRUZnet(4436) Y SPTelecom(4048) Y Stratacom Y Stupi.se(1653) Y Supernet(5422) Y Telia.net(3301) Y TEN.net(6425) Y UofChicago Y UofIllinois Y Vaultline(6362) Y Viewcall(7379) Y WELL(4540) Y Wirehub(5496) Y XARA(5413) Y Ziplink(6345) Y Zoo.net.uk Y -- Sean Donelan, Data Research Associates, Inc, St. Louis, MO Affiliation given for identification not representation

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RE: peering points
by Brian Smith 01 Apr '97

01 Apr '97

Nathan, I should note that I found this list extremely helpful (it is a first attempt), it is a shame that there isn't a web page out there for all the NAP's that any user can go discover who peers there, and at what connection speed. LINX in London provides this basic service, and it's a not for profit. Bjs > >> On Tue, 1 Apr 1997, Sean Donelan wrote: >> >> > nathan(a)netrail.NET (Nathan Stratton) writes: >> > >Well I think NAP's is referring to more then just 1 NAP. There are under >>20 >> > >providers connected to say 4 or 5 major NAP's. >> > >> > You prodded me into updating my exchange point matrix. I don't claim its >> > perfect, or more up to date than a few minutes ago. Things change >>quickly >> > in this business. >> >> Well, since you posted this in public I will respond in public. >> >> > Netrail(4006) Y Y >> Y >> >> You need to update your list BAD. We are connected to all but one of your >> NAPs listed. We wanted to be at Sprint-NAP 4 months ago, but they did not >> have the gigaswitch port, or the physical space for our hardware. Please do >> not put information about other provider up without checking it out first. >

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Re: peering points
by salo＠msc.edu 01 Apr '97

01 Apr '97

> Date: Tue, 1 Apr 1997 10:58:56 -0500 (EST) > From: Nathan Stratton <nathan(a)netrail.net> > Subject: Re: peering points > > On Tue, 1 Apr 1997, Sean Donelan wrote: > [...] > > You prodded me into updating my exchange point matrix. I don't claim its > > perfect, or more up to date than a few minutes ago. Things change quickly > > in this business. > [...] > You need to update your list BAD. ... Please do > not put information about other provider up without checking it out first. > [...] Sean, I liked your compilation of exchange point connections. A single reference summarizing all of the major exchange points appears fairly interesting and useful. You might consider putting this information on a Web page where it would be readily accessible and where NSPs could, should they desire, review and update the information. -tjs

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Re: Peering points
by Sean Donelan 31 Mar '97

31 Mar '97

X-News: sdg.dra.com dra.mail.nanog:8398 >From: nathan(a)netrail.NET (Nathan Stratton) >Subject:Re: PC Magazine on Internet logjams >Date: 30 Mar 1997 21:55:57 -0600 >Message-ID:<dra.mail.nanog.Pine.LNX.3.95.970330223631.954C-100000(a)netrail.net> >On Sun, 30 Mar 1997, Justin W. Newton wrote: > >> At 01:49 PM 3/30/97 +0200, Hank Nussbacher wrote: >> >http://www.pcmag.com/issues/1607/pcmg0165.htm >> > >> >Breaking Up the Internet Logjam (04/08/97) >> >> Wow, this article is so phenominally inaccurate hat it is almost silly. I >> wonder who all of the rest of my peering sessions are with if there are >> only 20 or so providers connected to NAP's. > >Well I think NAP's is referring to more then just 1 NAP. There are under 20 >providers connected to say 4 or 5 major NAP's. > >Nathan Stratton President, NetRail,Inc. >------------------------------------------------------------------------ >Phone (888)NetRail NetRail, Inc. >Fax (404)522-1939 230 Peachtree Suite 500 >WWW http://www.netrail.net/ Atlanta, GA 30303 >------------------------------------------------------------------------ >"Therefore do not worry about tomorrow, for tomorrow will worry about >itself. Each day has enough trouble of its own." Matthew 6:34 > -- Sean Donelan, Data Research Associates, Inc, St. Louis, MO Affiliation given for identification not representation

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