- NANOG - lists.nanog.org

OT: test
by John Fraizer 08 Feb '01

08 Feb '01

Test message. Please disregard. --- John Fraizer EnterZone, Inc

1 0

Re: Managing task lists
by Paul Vixie 08 Feb '01

08 Feb '01

> What sort of software do people use to manage various tasks? Something > like a helpdesk or ticketing system, where users can report problems, etc. Keystone with Postgres. That is, http://www.stonekeep.com/keystone.php3 and http://www.postgresql.org/.

1 0

network equipment vendors and social responsibility
by Vadim Antonov 07 Feb '01

07 Feb '01

People on this list were laughing at me when i asked them few years ago to express disapproval to Cisco and others about selling censorship tools to Chinese police agencies. Now read about it in the news :( http://www.latimes.com/business/cutting/features/lat_chiteck010127.htm Regards, --vadim

1 0

On fiber cuts in Charleston SC
by SMcGrath＠dhhs.state.nh.us 07 Feb '01

07 Feb '01

My vendor is reporting a major cut in the Charleston SC area from their upstream provider I apologize NDA prevents me from revealing more specific data. What I wanted to know in the first place is there really a cut that anyone else knows about Scott

1 0

RE: Managing task lists
by Roeland Meyer 07 Feb '01

07 Feb '01

Some of you guys are REALLY not going to like this. But there is a reason I use MS-Outlook and corporate task management is one of them. It talks to my Pilot, my Cell-phone, etc. It ain't perfect, by a long-shot, but it's better than the sea of paper/yellow-sticky/scraps I was constantly in before. I don't lug a 50# paper day-timer around anymore either. Trouble-ticket forms are built into an Outlook form and stored in an Oracle DB. > -----Original Message----- > From: bmanning(a)vacation.karoshi.com > [mailto:bmanning@vacation.karoshi.com] > Sent: Wednesday, February 07, 2001 2:59 PM > To: rmeyer(a)mhsc.com > Cc: jssmith(a)mobshop.com; nanog(a)merit.edu > Subject: Re: Managing task lists > > > > > > Home-brew. > > > > Whiteboard... or for more permanent... > YellowSticky notes. > > Works fine for a (very) small shop. > > --bill >

1 0

Re: Managing task lists
by SMcGrath＠dhhs.state.nh.us 07 Feb '01

07 Feb '01

---------------------- Forwarded by Scott McGrath/InformationSystems/Hazen/DHHS on 02/07/2001 06:18 PM --------------------------- Scott McGrath 02/07/2001 06:17 PM To: "J.D. Falk" <jdfalk(a)mail-abuse.org> cc: Subject: Re: Managing task lists (Document link: Scott McGrath) We used Remedy to manage trouble reporting and follow up until we went with a system which was developed specifically to meet our staff and user needs. Scott "J.D. Falk" <jdfalk(a)mail-abuse.org>@merit.edu on 02/07/2001 06:05:25 PM Sent by: owner-nanog(a)merit.edu To: nanog(a)merit.edu cc: Subject: Re: Managing task lists On 02/07/01, lucifer(a)lightbearer.com wrote: > James S. Smith wrote: > > > > What sort of software do people use to manage various tasks? Something > > like a helpdesk or ticketing system, where users can report problems, etc. > > WebRT, though it's really only suited to a rather small setup unless you > tweak it by hand some (we're mostly using it to track software development > bug reports, as opposed to task management). There've been a lot of improvements made to RT since it was called "WebRT" -- including a total rewrite, which is now in beta. http://www.fsck.com/projects/rt/ has info. -- J.D. Falk "The Internet isn't just a publishing medium or a Product Manager medium for commerce, it's a social medium." Mail Abuse Prevention System LLC -- Howard Rheingold

1 0

Managing task lists
by James S. Smith 07 Feb '01

07 Feb '01

What sort of software do people use to manage various tasks? Something like a helpdesk or ticketing system, where users can report problems, etc. -- James S. Smith Systems Administrator +1 416 408-4448 x257 james(a)mobshop.com www.mobshop.com <http://www.mobshop.com>

4 3

RE: Managing task lists
by Roeland Meyer 07 Feb '01

07 Feb '01

Home-brew. > -----Original Message----- > From: James S. Smith [mailto:jssmith@mobshop.com] > Sent: Wednesday, February 07, 2001 2:17 PM > To: nanog(a)merit.edu > Subject: Managing task lists > > > > What sort of software do people use to manage various tasks? > Something > like a helpdesk or ticketing system, where users can report > problems, etc. > > > -- > James S. Smith > Systems Administrator > +1 416 408-4448 x257 > james(a)mobshop.com > www.mobshop.com <http://www.mobshop.com> > > >

2 1

Is there a fiber cut in the Charleston, Manchester SC Area
by SMcGrath＠dhhs.state.nh.us 07 Feb '01

07 Feb '01

The subject says it all Scott

1 0

Re: Managing task lists
by Martin Hannigan 07 Feb '01

07 Feb '01

What happened to Rich Senas FAQ that used to be on NANOG website? -M At 05:17 PM 2/7/2001 -0500, you wrote: >What sort of software do people use to manage various tasks? Something >like a helpdesk or ticketing system, where users can report problems, etc. > > >-- >James S. Smith >Systems Administrator >+1 416 408-4448 x257 >james(a)mobshop.com >www.mobshop.com <http://www.mobshop.com> Regards, -- Martin Hannigan hannigan(a)fugawi.net Fugawi Networks Engineering Boston, MA http://www.fugawi.net Ph: 617.742.2693 Fax: 617.742.2300

1 0