- NANOG - lists.nanog.org

RE: Network inventory and configuration tracking tools
by Internet Guy 08 Aug '02

08 Aug '02

I too post to this email list anonymously for reasons which were just stated. You might want to try something from Linmor Technologies... www.linmor.com. This plugs directly into remedy, so you can do change & trouble ticketting quite easily. With this vendors software, you can also make changes to your network, then read the network & the updated configuration you just put in with this software, & the changes are then plugged directly into your configuration database. This allows your network to be synched with the configuration database, as the configuration databse would now shows the active configuration in the network. Very easy to use & available for small & carrier class networks. & quite a few other features available. Regards. -----Original Message----- From: Rishi Singh [mailto:RSingh@Tradescape.com] Sent: Thursday, August 08, 2002 10:23 AM To: Sean Donelan Cc: nanog(a)merit.edu Subject: RE: Network inventory and configuration tracking tools Importance: High I've used FootPrints in the past with very good success. It not only served our change management processes but also help desk trouble ticketing. Its very customizable and quite affordable. http://www.unipress.com/ > -----Original Message----- > From: Sean Donelan [mailto:sean@donelan.com] > Sent: Wednesday, August 07, 2002 11:09 PM > To: nanog(a)merit.edu > Subject: Network inventory and configuration tracking tools > > > > > How about an operations oriented question. What is the > current preferences amoung network operators for network > inventory and configuration management tools? Not so much > status monitoring (up, > down) but other stuff network operator wants to know like > circuit IDs (how many IDs can a circuit have?), network > contacts, design layout reports (layer 1/2/3), what's > supposed to be connected to that port? The stuff you > can't get out of the box itself. > > Most ISPs seem to end up with a combination of homegrown > systems, opensource, and commercial products. The > commercial "integrated" systems have lots of stuff, and > according to the vendors can do anything including splice fiber. > > CiscoWorks www.cisco.com > Netcracker www.netcracker.com > NetView www.tivoli.com > Openview www.hp.com > VitalQIP www.qip.lucent.com > Visionael www.visionael.com > > > _________________________________________________________________ Join the worlds largest e-mail service with MSN Hotmail. http://www.hotmail.com

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Verizon DSL Contact
by Erich Kuehn 08 Aug '02

08 Aug '02

Anyone have a Verizon DSL contact for NYC (60 hudson St.). I need someone with some tech. experience, so I explain what I want, I DON'T want just a level 1 sales dweeb. Thanks Erich

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Re: NANOG, its decline in s/n
by sal_sabella＠hushmail.com 08 Aug '02

08 Aug '02

Randy Bush wrote: >in my experience, and measuring by the contect of my .procmailrc, >newbies are not the s:n problem A far bigger problem is when former Verio employees escape from their containment facility on Bainbridge Island. Sal P.S.: Bandy sends his regards. Communicate in total privacy. Get your free encrypted email at https://www.hushmail.com/?l=2 Looking for a good deal on a domain name? http://www.hush.com/partners/offers.cgi?id=domainpeople

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Re: routing table size
by David G. Andersen 08 Aug '02

08 Aug '02

> > On a related note, from a paper we're about to submit to > >the Internet Measurement Workshop, see: > > > > http://nms.lcs.mit.edu/~dga/aspathfrac.eps > > Acrobat is unable to render eps files. Care to send it in .ps or .pdf? Whoops. My apologies: http://nms.lcs.mit.edu/~dga/aspathfrac.pdf Btw, I should clarify my comment about UUNET: They're the largest source of prefixes announced by a single origin AS, but this isn't necessarily reflective of poor aggregation. (I'll leave that analysis to others). I'd wager there's also a historical component in there. Don't even know that it's a problem, per se, just an observation. -Dave -- work: dga(a)lcs.mit.edu me: dga(a)pobox.com MIT Laboratory for Computer Science http://www.angio.net/ I do not accept unsolicited commercial email. Do not spam me.

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Fw: ticket tracking
by Gerardo A. Gregory 08 Aug '02

08 Aug '02

For those who have sent replies (off-list) regarding the WebTTS changes we have made (Postgres porting, North Star queries, etc.) to the Perl script. I will be setting up an FTP directory today or tomorrow (time is the key here) and providing the address for all those interested (or have shown interest). I guess asking for e-mail's was not the smartest thing (then again it was 2am when I initialy wrote the e-mail and was not at the top of my thinking game), since the first thing I found this morning was a vast number of replies to this offer. I could not keep up individually. I will post the Address as soon as I get it up, and out there. Gerardo Gregory ----- Original Message ----- To: "gg" <ggregory(a)affinitas.net> Sent: Thursday, August 08, 2002 9:30 AM Subject: Re: ticket tracking > > On Mon, 8 Jul 2002, gg wrote: > > > WebTTS with quite a few modifications. > > > > If you know Perl or have an inhouse Perl Expert then I highly reccomend it. > > We have modified the script to the point that you can query tickets (we > > ported to run the ticketing system of a Postgresql database running on > > FreeBSD-source available to anyone that wants it (just e-mail me)) based on > > a great number of statements. We have also added pages to the system and > > have devided the system into different groups. For example; > > I'd be interrested in seeing the source for this. I've been looking for a > good replacement to RT for a while now. =) > > > -Fel- > >

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my sig
by William Warren 08 Aug '02

08 Aug '02

the sig is removed....I am saddened that my sig was/is considered obnoxious and self-indulging. I appreciate the explanations. God Bless, Wiliam Warren Faithwalk.org

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ticket tracking
by Scott Granados 08 Aug '02

08 Aug '02

While we're talking about change management... What are people using for ticket tracking for support issues. Is it all remedy or what do people like to use. Feel free to answer off list:). Scott

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RE: Network inventory and configuration tracking tools
by Rishi Singh 08 Aug '02

08 Aug '02

I've used FootPrints in the past with very good success. It not only served our change management processes but also help desk trouble ticketing. Its very customizable and quite affordable. http://www.unipress.com/ > -----Original Message----- > From: Sean Donelan [mailto:sean@donelan.com] > Sent: Wednesday, August 07, 2002 11:09 PM > To: nanog(a)merit.edu > Subject: Network inventory and configuration tracking tools > > > > > How about an operations oriented question. What is the > current preferences amoung network operators for network > inventory and configuration management tools? Not so much > status monitoring (up, > down) but other stuff network operator wants to know like > circuit IDs (how many IDs can a circuit have?), network > contacts, design layout reports (layer 1/2/3), what's > supposed to be connected to that port? The stuff you > can't get out of the box itself. > > Most ISPs seem to end up with a combination of homegrown > systems, opensource, and commercial products. The > commercial "integrated" systems have lots of stuff, and > according to the vendors can do anything including splice fiber. > > CiscoWorks www.cisco.com > Netcracker www.netcracker.com > NetView www.tivoli.com > Openview www.hp.com > VitalQIP www.qip.lucent.com > Visionael www.visionael.com > > >

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ARIN to allocate from 69.0.0.0/8
by Leslie Nobile 08 Aug '02

08 Aug '02

In the near future, ARIN will begin making allocations from 69.0.0.0/8. This will include allocations of /20 and shorter prefixes, according to ARIN's minimum allocation policy. For informational purposes, a list of ARIN's currently administered blocks can be found at http://www.arin.net/statistics/index.html Regards, Leslie Nobile Director, Registration Services American Registry for Internet Numbers (ARIN)

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Re: ticket tracking
by Mike Tancsa 08 Aug '02

08 Aug '02

RT (Request Tracker) works very well for our needs. ---Mike At 09:01 PM 8/7/2002 -0700, Scott Granados wrote: >While we're talking about change management... > >What are people using for ticket tracking for support issues. Is it all >remedy or what do people like to use. > >Feel free to answer off list:). > >Scott -------------------------------------------------------------------- Mike Tancsa, tel +1 519 651 3400 Sentex Communications, mike(a)sentex.net Providing Internet since 1994 www.sentex.net Cambridge, Ontario Canada www.sentex.net/mike

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