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Re: Outage (planned and unplanned) notification
by Joe Provo - Network Architect 14 Apr '97

14 Apr '97

[snip] >> I've noticed the sprint outage list has become very quiet, as has the >> MCI outage list. They seem to be quiet even during and after widely [snip] Sprint's list has gotten better regarding notifications. Using existing customer-provider relations is very useful. For our providers that are lax in notification, we hit the mangvlement/customer relations/sales folk pretty hard. In a collaborative enviornment, non-customers having a problem with provider S could contact a customer of provider S and have them source the trouble call [this is not, purely hytpothetical]. >I'm thinking that it might be useful about now to set up a decent >notification organization that can seek out network status and outage [snip] As was pointed out elsewhere, the NLARN IPNmoo has been up and running for quite some time. The others in the handful that would be considered 'regulars' may want to comment as well, but I for one find it of great value. We've seen several instances of real-time debugging w/in this collaborative environment. Cheers, -- Joe Provo, Network Architect 800.763.8111 x3006 Network Operations Center Fax 508.229.2375 UltraNet Communications, Inc. <jprovo(a)ultra.net>

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INFO
by Rodney Joffe 14 Apr '97

14 Apr '97

On Friday I jumped all over Tony.... I was out of line, and unfair to him.....and I have already apologized. I don't know what got in to me.... maybe excitement about the 39 web developer positions that suddenly opened up in Southern California. Consider my nuckles rapped. Rodney Joffe Chief Technology Officer Genuity Inc., a Bechtel company http://www.genuity.net

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Re: Outage (planned and unplanned) notification
by Tracie Monk 14 Apr '97

14 Apr '97

Details on the IPNmoo are available on the CAIDA page - ipn.nlanr.net Tracie >>I'm thinking that it might be useful about now to set up a decent >>notification organization that can seek out network status and outage >[snip] > >As was pointed out elsewhere, the NLARN IPNmoo has been up and running >for quite some time. The others in the handful that would be considered >'regulars' may want to comment as well, but I for one find it of great >value. We've seen several instances of real-time debugging w/in this >collaborative environment. > >Cheers, >-- >Joe Provo, Network Architect 800.763.8111 x3006 >Network Operations Center Fax 508.229.2375 >UltraNet Communications, Inc. <jprovo(a)ultra.net> > >

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Re: Outage (planned and unplanned) notification
by fehnb＠jerseycape.net 14 Apr '97

14 Apr '97

I was afraid of that... :) >>PS: Do those who don't pass go to customer support? > >No, senior management. > > Sean. > > Robert J. Fehn Sr.,President and CEO Jersey Cape Information Systems Inc. 609-390-0061 www.jerseycape.net

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Re: MCI outage
by Russ Haynal 12 Apr '97

12 Apr '97

>the relationship between mci and bbn is one of peering. bbn >is no longer a transit customer of internetMCI. we peer with >them directly in multiple locations. i can't speak with authority >about the relationship between bbn and at&t. i understood that >it was one of provider/reseller. > >Jeff Young >young(a)mci.net As an ISP, BBN may be peering with MCI(the ISP), but I too had the Understanding that Some of BBN's fiber was leased from MCI(the telco?). Anyone else with insight ? Russ __________________________________________________________________ Russ Haynal - Internet Consultant, Instructor, Speaker "Helping organizations gain the most benefit from the Internet" russ(a)navigators.com http://www.navigators.com 703-729-1757 ------------------------------------------------------------------ Author:"Internet; A Knowledge Odyssey" (Top-rated CD-ROM Tutorial) Available from MindQ Publishing: http://www.mindq.com

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Re: MCI outage
by Scott Bradner 12 Apr '97

12 Apr '97

> Understanding that Some of BBN's fiber was leased from MCI so, what is your point? it would seem a bit rational for any ISP to get service (btw that is service not fibers, there ain't may fibers for rent) from who they get a good deal & who go to the places that they want to go there is no reason to read anything more into it, just because you bought a Sony TV does that mean something special about your relationship to Sony? Scott

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Problem with H.ROOT-SERVERS.NET?
by Pete Davis 12 Apr '97

12 Apr '97

Has anybody else noticed problems with this server? I am trying to resolve LETTERSMAGAZINE.COM. According to the whois database, this domain has been around for over a month and is not listed as being on hold. It appears to be directed properly from all root servers except H. The serial numbers on the root servers for the . zone appear to match. -pete ; <<>> DiG 2.1 <<>> lettersmagazine.com @h.root-servers.net ; (1 server found) ;; res options: init recurs defnam dnsrch ;; got answer: ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 10 ;; flags: qr aa rd; Ques: 1, Ans: 0, Auth: 1, Addit: 0 ;; QUESTIONS: ;; lettersmagazine.com, type = A, class = IN ;; AUTHORITY RECORDS: . 86400 SOA A.ROOT-SERVERS.NET. hostmaster.INTERNIC.NET. ( 1997041100 ; serial 10800 ; refresh (3 hours) 900 ; retry (15 mins) 604800 ; expire (7 days) 86400 ) ; minimum (1 day) ;; Total query time: 33 msec ;; FROM: horizon.tiac.net to SERVER: h.root-servers.net 128.63.2.53 ;; WHEN: Sat Apr 12 12:20:26 1997 ;; MSG SIZE sent: 37 rcvd: 110 This works fine from every other root server... ; <<>> DiG 2.1 <<>> lettersmagazine.com @g.root-servers.net ; (1 server found) ;; res options: init recurs defnam dnsrch ;; got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10 ;; flags: qr rd; Ques: 1, Ans: 0, Auth: 2, Addit: 2 ;; QUESTIONS: ;; lettersmagazine.com, type = A, class = IN ;; AUTHORITY RECORDS: lettersmagazine.com. 172800 NS ZORK.TIAC.NET. lettersmagazine.com. 172800 NS SUNDOG.TIAC.NET. ;; ADDITIONAL RECORDS: ZORK.TIAC.NET. 172800 A 199.0.65.2 SUNDOG.TIAC.NET. 172800 A 199.0.65.9 ;; Total query time: 43 msec ;; FROM: horizon.tiac.net to SERVER: g.root-servers.net 192.112.36.4 ;; WHEN: Sat Apr 12 12:20:53 1997 ;; MSG SIZE sent: 37 rcvd: 117 ========================================================================= Peter Davis - Sr. Systems & Network Engineer <pete(a)tiac.net> The Internet Access Company PO Box 1098 Bedford MA 617-932-2000 =========================================================================

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MCI outage
by Ron da Silva 12 Apr '97

12 Apr '97

FYI Got off the phone w/Hector @MCI indicating that they are currently have problems with their OC12 ckt in Illinois. Routing through their network is getting beat up... -Ron ======================================================================= Ron da Silva rdasilva(a)sprint.net Network Technical Engineer wk: 800.232.6895 Sprintlink Internet NOC pager: 800.724.3329 pin:3747456

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Re: Outage (planned and unplanned) notification
by Vadim Antonov 12 Apr '97

12 Apr '97

David Carmean <dlc(a)avtel.net> wrote: > Engineers which are too vocal do not seem to survive in telco environment > for too long. >Even those who don't employ hammer and nail to make their point; >i.e. are simply relating facts about real-time operational issues? The corporate establishment generally frowns at amateurish attempts to do "damage control" public relations. That's the job for P.R. people, not engineers, you see? Now, the only question is where to find P.R. people who can tell cidr from cider. --vadim PS The word play above is not a joke. I've seen a real person writing "cider" in memos. PPS It is mandatory to pass THC urine test to qualify for a network engineer position in a certain ISP. Having pulse is not required. I hope that clarifies the situation somehow.

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Re: Outage (planned and unplanned) notification
by fehnb＠jerseycape.net 12 Apr '97

12 Apr '97

> >PPS It is mandatory to pass THC urine test to qualify for a network engineer > position in a certain ISP. Having pulse is not required. I hope that > clarifies the situation somehow. As I have already been admonished by several esteemed posters, I shall not comment other than to say thanks for taking the lighter side! :) PS: Do those who don't pass go to customer support? Robert J. Fehn Sr.,President and CEO Jersey Cape Information Systems Inc. 609-390-0061 www.jerseycape.net

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