Does anyone have a good contact at Ubiquity Networks? Finding a pattern I don't like. Joe Klein "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1) "I never lose. I either win or learn" - Nelson Mandela
The company has mostly fallen apart. Their sales are going up, but their responsiveness and customer support have been declining over the last five years. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "j k" <jsklein@gmail.com> To: "NANOG list" <nanog@nanog.org> Sent: Monday, May 25, 2020 3:16:36 PM Subject: Contact at Ubiquiti Networks? Does anyone have a good contact at Ubiquity Networks? Finding a pattern I don't like. Joe Klein "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1) "I never lose. I either win or learn" - Nelson Mandela
Sounds like you found a vulnerability. They have a Bug Bounty at https://hackerone.com/ui On Mon, May 25, 2020 at 1:22 PM Mike Hammett <nanog@ics-il.net> wrote:
The company has mostly fallen apart. Their sales are going up, but their responsiveness and customer support have been declining over the last five years.
----- Mike Hammett Intelligent Computing Solutions <http://www.ics-il.com/> <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> Midwest Internet Exchange <http://www.midwest-ix.com/> <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> The Brothers WISP <http://www.thebrotherswisp.com/> <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> ------------------------------ *From: *"j k" <jsklein@gmail.com> *To: *"NANOG list" <nanog@nanog.org> *Sent: *Monday, May 25, 2020 3:16:36 PM *Subject: *Contact at Ubiquiti Networks?
Does anyone have a good contact at Ubiquity Networks? Finding a pattern I don't like.
Joe Klein
"inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1) "I never lose. I either win or learn" - Nelson Mandela
Agree 1000% with the sentiments expressed by Mike. Unfortunately despite much research I’ve been unable to find a suitable replacement vendor. All the other vendors seem to want to ram cloud-management down your throat which I absolutely do not want. My network, my control, not under the auspices of someone else’s magic cloud.
On 25 May 2020, at 21:21, Mike Hammett <nanog@ics-il.net> wrote:
The company has mostly fallen apart. Their sales are going up, but their responsiveness and customer support have been declining over the last five years.
----- Mike Hammett Intelligent Computing Solutions <http://www.ics-il.com/> <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> Midwest Internet Exchange <http://www.midwest-ix.com/> <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> The Brothers WISP <http://www.thebrotherswisp.com/> <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> From: "j k" <jsklein@gmail.com> To: "NANOG list" <nanog@nanog.org> Sent: Monday, May 25, 2020 3:16:36 PM Subject: Contact at Ubiquiti Networks?
Does anyone have a good contact at Ubiquity Networks? Finding a pattern I don't like.
Joe Klein "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1) "I never lose. I either win or learn" - Nelson Mandela
For the carrier side of things Mikrotik is a fairly standard replacement for UBNT stuff. — chris From: NANOG <nanog-bounces@nanog.org> on behalf of Ben <ben+nanog@list-subs.com> Date: Tuesday, May 26, 2020 at 09:55 To: NANOG list <nanog@nanog.org> Subject: Re: Contact at Ubiquiti Networks? Agree 1000% with the sentiments expressed by Mike. Unfortunately despite much research I’ve been unable to find a suitable replacement vendor. All the other vendors seem to want to ram cloud-management down your throat which I absolutely do not want. My network, my control, not under the auspices of someone else’s magic cloud. On 25 May 2020, at 21:21, Mike Hammett <mailto:nanog@ics-il.net> wrote: The company has mostly fallen apart. Their sales are going up, but their responsiveness and customer support have been declining over the last five years. ----- Mike Hammett https://linkprotect.cudasvc.com/url?a=http://www.ics-il.com/&c=E,1,2cRoIhFvqTaan4SPyr09-SmXgOsZJQqCFi2FwhWYV9ctXyEZWBO-t0rHLwvNsOiA5SeA36NyXcXP_2fSpJbMxiprDZ9YWqKnpO9ZovATGA,,&typo=1 https://linkprotect.cudasvc.com/url?a=http://www.midwest-ix.com/&c=E,1,M3kKzgV7y8ieeU8fd8NVQHbI9DhVc8yccaJyiS8ZXknqE1kDSQeehG8tE_4CzbJ4fsgKnMTSap_waGTIszwk6BOFZIswbKFfDndDlue95e6sf8_IFV2cbQ,,&typo=1 https://linkprotect.cudasvc.com/url?a=http://www.thebrotherswisp.com/&c=E,1,dJU5lLTp7m78fqlcHBlm7fYrKz0Euf61wdKso7F8_yZvID2DEKRxAU4LlovT3UdfKKlrdIkw5QDN-uu-d2e69x8R3JOq7QxDis8It6FlO2sORiqExN7Y&typo=1 From: "j k" <mailto:jsklein@gmail.com> To: "NANOG list" <mailto:nanog@nanog.org> Sent: Monday, May 25, 2020 3:16:36 PM Subject: Contact at Ubiquiti Networks? Does anyone have a good contact at Ubiquity Networks? Finding a pattern I don't like. Joe Klein "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1) "I never lose. I either win or learn" - Nelson Mandela
Ubiquity is definitely a NO GO. They RMA/Support is either NON EXISTENT or Anedotic. Got broken/failed equipment in the Spanish distributor for more than 10 months waiting for repair or replacement, they simply say its Ubiquity to blame... Anyways, i don't care and just requested a full refund on the products... If i was waiting for a replacement i would be dead already :) And all this is a shame, i started to use Ubnt a long ago... around 2008... Nuno Vieira ----- Original Message -----
From: "Mike Hammett" <nanog@ics-il.net> To: "j k" <jsklein@gmail.com> Cc: "North American Network Operators' Group" <nanog@nanog.org> Sent: Monday, 25 May, 2020 21:21:00 Subject: Re: Contact at Ubiquiti Networks?
The company has mostly fallen apart. Their sales are going up, but their responsiveness and customer support have been declining over the last five years.
----- Mike Hammett [ http://www.ics-il.com/ | Intelligent Computing Solutions ] [ https://www.facebook.com/ICSIL ] [ https://plus.google.com/+IntelligentComputingSolutionsDeKalb ] [ https://www.linkedin.com/company/intelligent-computing-solutions ] [ https://twitter.com/ICSIL ] [ http://www.midwest-ix.com/ | Midwest Internet Exchange ] [ https://www.facebook.com/mdwestix ] [ https://www.linkedin.com/company/midwest-internet-exchange ] [ https://twitter.com/mdwestix ] [ http://www.thebrotherswisp.com/ | The Brothers WISP ] [ https://www.facebook.com/thebrotherswisp ] [ https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg ]
From: "j k" <jsklein@gmail.com> To: "NANOG list" <nanog@nanog.org> Sent: Monday, May 25, 2020 3:16:36 PM Subject: Contact at Ubiquiti Networks?
Does anyone have a good contact at Ubiquity Networks? Finding a pattern I don't like.
Joe Klein
"inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1) "I never lose. I either win or learn" - Nelson Mandela
Nuno, We have RMA's switches here in the US just about a month ago and it was a 2-week turn-around going directly to Ubiquiti. That said they do have spanning-tree issues with the switches and also we are now seeing intermittent reconfiguration for no reason. No one tampering with anything the VM Environment detects a switch reconfiguration that only lasts for a few seconds. but it does occur randomly. Thanks ---------------------------------------------------- Gary Godard 318-450-4470 Find Me! 888-471-8778 Fax Number http://greatomission.blogspot.com/ - Enterasys Certified Expert - Network Security - Enterasys Certified Expert - Networking - Enterasys Certified Expert - BYOD - OneFabric Sales Expert - *Extreme Networks Design Professional* - *Extreme Networks Sales Professional* ---------------------------------------------------- Matt 4:19 And he saith unto them, "Follow me, and I will make you fishers of men." If you are his follower, "A Christian", where are you fishing??? ---------------------------------------------------- On Sat, May 30, 2020 at 4:47 PM Nuno Vieira via NANOG <nanog@nanog.org> wrote:
Ubiquity is definitely a NO GO.
They RMA/Support is either NON EXISTENT or Anedotic.
Got broken/failed equipment in the Spanish distributor for more than 10 months waiting for repair or replacement, they simply say its Ubiquity to blame...
Anyways, i don't care and just requested a full refund on the products... If i was waiting for a replacement i would be dead already :)
And all this is a shame, i started to use Ubnt a long ago... around 2008...
Nuno Vieira
----- Original Message -----
From: "Mike Hammett" <nanog@ics-il.net> To: "j k" <jsklein@gmail.com> Cc: "North American Network Operators' Group" <nanog@nanog.org> Sent: Monday, 25 May, 2020 21:21:00 Subject: Re: Contact at Ubiquiti Networks?
The company has mostly fallen apart. Their sales are going up, but their responsiveness and customer support have been declining over the last five years.
----- Mike Hammett [ http://www.ics-il.com/ | Intelligent Computing Solutions ] [ https://www.facebook.com/ICSIL ] [ https://plus.google.com/+IntelligentComputingSolutionsDeKalb ] [ https://www.linkedin.com/company/intelligent-computing-solutions ] [ https://twitter.com/ICSIL ] [ http://www.midwest-ix.com/ | Midwest Internet Exchange ] [ https://www.facebook.com/mdwestix ] [ https://www.linkedin.com/company/midwest-internet-exchange ] [ https://twitter.com/mdwestix ] [ http://www.thebrotherswisp.com/ | The Brothers WISP ] [ https://www.facebook.com/thebrotherswisp ] [ https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg ]
From: "j k" <jsklein@gmail.com> To: "NANOG list" <nanog@nanog.org> Sent: Monday, May 25, 2020 3:16:36 PM Subject: Contact at Ubiquiti Networks?
Does anyone have a good contact at Ubiquity Networks? Finding a pattern I don't like.
Joe Klein
"I never lose. I either win or learn" - Nelson Mandela
"inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene
This thread has taken a very NANOG turn. Whether the company has or hasn't fallen apart, I'm sure someone is still there to contact. Some say the poster is still looking for a contact at Ubiquiti to this day... -- Hunter Fuller (they) Router Jockey VBH Annex B-5 +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Network Engineering
All of the traditional POCs are gone, most of them not replaced. There may not be anywhere to send the OP, other than to wish them luck on the forums. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Hunter Fuller" <hf0002+nanog@uah.edu> Cc: "NANOG list" <nanog@nanog.org> Sent: Tuesday, May 26, 2020 11:30:03 AM Subject: Re: [External] Contact at Ubiquiti Networks? This thread has taken a very NANOG turn. Whether the company has or hasn't fallen apart, I'm sure someone is still there to contact. Some say the poster is still looking for a contact at Ubiquiti to this day... -- Hunter Fuller (they) Router Jockey VBH Annex B-5 +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Network Engineering
What are you looking for OP? If it's a vulnerability you should have no problem with the provided link. If it's something else, let us know. Most of my contacts have left there but there is still someone I can get you in touch with. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, May 26, 2020 at 2:21 PM Mike Hammett <nanog@ics-il.net> wrote:
All of the traditional POCs are gone, most of them not replaced. There may not be anywhere to send the OP, other than to wish them luck on the forums.
----- Mike Hammett Intelligent Computing Solutions <http://www.ics-il.com/> <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> Midwest Internet Exchange <http://www.midwest-ix.com/> <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> The Brothers WISP <http://www.thebrotherswisp.com/> <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> ------------------------------ *From: *"Hunter Fuller" <hf0002+nanog@uah.edu> *Cc: *"NANOG list" <nanog@nanog.org> *Sent: *Tuesday, May 26, 2020 11:30:03 AM *Subject: *Re: [External] Contact at Ubiquiti Networks?
This thread has taken a very NANOG turn. Whether the company has or hasn't fallen apart, I'm sure someone is still there to contact.
Some say the poster is still looking for a contact at Ubiquiti to this day...
-- Hunter Fuller (they) Router Jockey VBH Annex B-5 +1 256 824 5331
Office of Information Technology The University of Alabama in Huntsville Network Engineering
participants (9)
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Ben -
Cummings, Chris -
Gary Godard -
Hunter Fuller -
j k -
Jared Geiger -
Josh Luthman -
Mike Hammett -
Nuno Vieira