All of the traditional POCs are gone, most of them not replaced. There may not be anywhere to send the OP, other than to wish them luck on the forums.
From: "Hunter Fuller" <
hf0002+nanog@uah.edu>
Cc: "NANOG list" <
nanog@nanog.org>
Sent: Tuesday, May 26, 2020 11:30:03 AM
Subject: Re: [External] Contact at Ubiquiti Networks?
This thread has taken a very NANOG turn. Whether the company has or
hasn't fallen apart, I'm sure someone is still there to contact.
Some say the poster is still looking for a contact at Ubiquiti to this day...
--
Hunter Fuller (they)
Router Jockey
VBH Annex B-5
+1 256 824 5331
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The University of Alabama in Huntsville
Network Engineering