NetSol opts domain customers into $1800 Security program?
Brent Simmons is not given to ridiculous overreaction, nor is Lauren. If you have domains registered with NetSol's registrar, it seems you should probably do your diligence on this yourself: http://inessential.com/2014/01/21/network_solutions_auto-enroll_1_850 I have not been fond of NetSol since they kidnapped everyone's free domains back in ... what, 1996 or 7, and started charging for them; I moved to Domain Discover almost immediately... but this seems *wildly* over the top. How many domains do *you* have? Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 $1800 for standard "Registrar Lock" services does sound a bit expensive. :-( - - ferg On 1/22/2014 10:03 AM, Jay Ashworth wrote:
Brent Simmons is not given to ridiculous overreaction, nor is Lauren.
If you have domains registered with NetSol's registrar, it seems you should probably do your diligence on this yourself:
http://inessential.com/2014/01/21/network_solutions_auto-enroll_1_850
I have not been fond of NetSol since they kidnapped everyone's free domains back in ... what, 1996 or 7, and started charging for them; I moved to Domain Discover almost immediately... but this seems *wildly* over the top.
How many domains do *you* have?
Cheers, -- jra
- -- Paul Ferguson PGP Public Key ID: 0x54DC85B2 -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iF4EAREIAAYFAlLgC8sACgkQKJasdVTchbLZVgD/YaEOzUsNqztWwGEUjKpkBc+p w2haABgH1H6wk9bNhtYBAIWrYHwyZ2YTSK7JVMX9010H6i8akm5ktspTIUaG6exy =SHyk -----END PGP SIGNATURE-----
They also will change your domains to "auto renew" magically and punch a credit card 90 days in advance of expiry so for example if a domain expires in April expect a charge in January at the latest. Why? I dunno, better to have the money now than later I guess. You'll have to jump through hoops to fix this, cannot be fixed via their online domain admin interface, someone they believe has authority (which may not be as simple as you think if for example your company owns the domain) has to phone and speak to a human about getting the bit unset. P.S. Doing that, removing auto-renew, changes you to receiving urgent email from them once a week or so starting 90 days in advance about how your domain is ABOUT TO EXPIRE! -- -Barry Shein The World | bzs@TheWorld.com | http://www.TheWorld.com Purveyors to the Trade | Voice: 800-THE-WRLD | Dial-Up: US, PR, Canada Software Tool & Die | Public Access Internet | SINCE 1989 *oo*
On Wed, Jan 22, 2014 at 7:20 PM, Barry Shein <bzs@world.std.com> wrote: ....
P.S. Doing that, removing auto-renew, changes you to receiving urgent email from them once a week or so starting 90 days in advance about how your domain is ABOUT TO EXPIRE!
Sort of reminds me of the late night TV ads for ginsu knives: "So you don't forget, call before midnight tonight!" Gary
On Jan 22, 2014, at 14:20 , Barry Shein <bzs@world.std.com> wrote:
They also will change your domains to "auto renew" magically and punch a credit card 90 days in advance of expiry so for example if a domain expires in April expect a charge in January at the latest. Why? I dunno, better to have the money now than later I guess.
You'll have to jump through hoops to fix this, cannot be fixed via their online domain admin interface, someone they believe has authority (which may not be as simple as you think if for example your company owns the domain) has to phone and speak to a human about getting the bit unset.
P.S. Doing that, removing auto-renew, changes you to receiving urgent email from them once a week or so starting 90 days in advance about how your domain is ABOUT TO EXPIRE!
After the issues with NetSol over the last year, why would anyone keep their domains with that registrar? -- TTFN, patrick
----- Original Message -----
From: "Patrick W. Gilmore" <patrick@ianai.net>
After the issues with NetSol over the last year, why would anyone keep their domains with that registrar?
Better question: are they still the *registry*? And how do stupid policies like this on the part of one bode for the other? Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
On Wed, Jan 22, 2014 at 03:01:03PM -0500, Jay Ashworth wrote:
Better question: are they still the *registry*?
No, and they haven't been for many years. You're thinking of Verisign. It owned NetSol at one time, but sold the registrar end (which is what's still called Network Solutions) in 2003. A -- Andrew Sullivan Dyn, Inc. asullivan@dyn.com v: +1 603 663 0448
----- Original Message -----
From: "Andrew Sullivan" <asullivan@dyn.com>
On Wed, Jan 22, 2014 at 03:01:03PM -0500, Jay Ashworth wrote:
Better question: are they still the *registry*?
No, and they haven't been for many years. You're thinking of Verisign. It owned NetSol at one time, but sold the registrar end (which is what's still called Network Solutions) in 2003.
Well, it's sort of metaphysical to ask which company is which, but... Good, I guess. Thanks for the reminder. Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
No, and they haven't been for many years. You're thinking of Verisign. It owned NetSol at one time, but sold the registrar end (which is what's still called Network Solutions) in 2003.
Well, it's sort of metaphysical to ask which company is which, but...
NetSol and Verisign have been separate, unrelated companies for more than a decade. I'm astounded if anyone here hasn't gotten the memo. R's, John
On 1/22/14 10:03 AM, Jay Ashworth wrote:
Brent Simmons is not given to ridiculous overreaction, nor is Lauren.
If you have domains registered with NetSol's registrar, it seems you should probably do your diligence on this yourself:
http://inessential.com/2014/01/21/network_solutions_auto-enroll_1_850
Holy cow! At first I figured a typo and it was supposed to be $18.50. There are less ridiculous ways to go out of business. Simply announce that you don't want to be a registrar any more and turn out the lights. I'd love to be a fly on the wall for the phone call from their credit card processor regarding chargeback percentage about three weeks after this hits. Popcorn required for sure. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV
Updated: http://domainnamewire.com/2014/01/22/web-com-weblock-program-will-be-opt-in-... --quote-- In an interview with Domain Name Wire today, Web.com COO Jason Teichman said the program will actually be opt-in, and no one will be charged for the service unless they agree to add it. “Candidly, we did not do a good job in wording that [email],” Teichman said. “Every one of those customers is getting a call. It’s not our intention to enroll anyone in a program they don’t want.” Web.com plans to offer the service to its top 1% of customers according to domain traffic, value of brands, etc. That’s about 30,000 customers in all. It started by notify just 49 customers “so we can crawl our way into it,” Teichman said. --end quote-- On Wed, Jan 22, 2014 at 5:57 PM, Jay Hennigan <jay@west.net> wrote:
On 1/22/14 10:03 AM, Jay Ashworth wrote:
Brent Simmons is not given to ridiculous overreaction, nor is Lauren.
If you have domains registered with NetSol's registrar, it seems you should probably do your diligence on this yourself:
http://inessential.com/2014/01/21/network_solutions_auto-enroll_1_850
Holy cow! At first I figured a typo and it was supposed to be $18.50.
There are less ridiculous ways to go out of business. Simply announce that you don't want to be a registrar any more and turn out the lights.
I'd love to be a fly on the wall for the phone call from their credit card processor regarding chargeback percentage about three weeks after this hits. Popcorn required for sure.
-- Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 So basically they are charging $1800 for 'Registrar Lock'? Opt-in or Opt-out, it's still way expensive... - - ferg On 1/22/2014 3:49 PM, Jay Farrell wrote:
Updated:
http://domainnamewire.com/2014/01/22/web-com-weblock-program-will-be-opt-in-...
--quote-- In an interview with Domain Name Wire today, Web.com COO Jason Teichman said the program will actually be opt-in, and no one will be charged for the service unless they agree to add it.
“Candidly, we did not do a good job in wording that [email],” Teichman said. “Every one of those customers is getting a call. It’s not our intention to enroll anyone in a program they don’t want.”
Web.com plans to offer the service to its top 1% of customers according to domain traffic, value of brands, etc. That’s about 30,000 customers in all. It started by notify just 49 customers “so we can crawl our way into it,” Teichman said.
--end quote--
On Wed, Jan 22, 2014 at 5:57 PM, Jay Hennigan <jay@west.net> wrote:
On 1/22/14 10:03 AM, Jay Ashworth wrote:
Brent Simmons is not given to ridiculous overreaction, nor is Lauren.
If you have domains registered with NetSol's registrar, it seems you should probably do your diligence on this yourself:
http://inessential.com/2014/01/21/network_solutions_auto-enroll_1_850
Holy cow! At first I figured a typo and it was supposed to be $18.50.
There are less ridiculous ways to go out of business. Simply announce that you don't want to be a registrar any more and turn out the lights.
I'd love to be a fly on the wall for the phone call from their credit card processor regarding chargeback percentage about three weeks after this hits. Popcorn required for sure.
-- Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV
- -- Paul Ferguson PGP Public Key ID: 0x54DC85B2 -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iF4EAREIAAYFAlLgXVYACgkQKJasdVTchbJ+HgD9Eou5ccLrDmdOHztAfn4flu+t ZlL688jNqv84ZqgmreYBAMULZOgQUbepSBRraF24hZPu9+egb+bx1y5d9gc6ev3q =T1mq -----END PGP SIGNATURE-----
On Wed, Jan 22, 2014 at 7:07 PM, Paul Ferguson <fergdawgster@mykolab.com> wrote:
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256
So basically they are charging $1800 for 'Registrar Lock'?
Opt-in or Opt-out, it's still way expensive...
is it though? is it REALLY?? What's the cost for a lost domain for ~1 day while you try to haggle with netsol (good luck!) on the phone to recover your domain? (for someone who actually makes money on the internet I mean.. fergdawg.com.net.org.com doesn't count for this conversation :) ) I suppose they COULD move their domain to a registrar that does registrar-lock for 'free', but that's a cost too, right? man power, configuration mistakes, other billing things to setup... 1800 might be 'ok' for someone who's making a bunch of money/day. right? and heck... if netsol gets 10 people to buy it they probably paid for the work to actually do the 'registrar lock' right? :)
On 1/22/2014 3:49 PM, Jay Farrell wrote:
Updated:
http://domainnamewire.com/2014/01/22/web-com-weblock-program-will-be-opt-in-...
--quote-- In an interview with Domain Name Wire today, Web.com COO Jason Teichman said the program will actually be opt-in, and no one will be charged for the service unless they agree to add it.
“Candidly, we did not do a good job in wording that [email],” Teichman said. “Every one of those customers is getting a call. It’s not our intention to enroll anyone in a program they don’t want.”
Web.com plans to offer the service to its top 1% of customers according to domain traffic, value of brands, etc. That’s about 30,000 customers in all. It started by notify just 49 customers “so we can crawl our way into it,” Teichman said.
--end quote--
On Wed, Jan 22, 2014 at 5:57 PM, Jay Hennigan <jay@west.net> wrote:
On 1/22/14 10:03 AM, Jay Ashworth wrote:
Brent Simmons is not given to ridiculous overreaction, nor is Lauren.
If you have domains registered with NetSol's registrar, it seems you should probably do your diligence on this yourself:
http://inessential.com/2014/01/21/network_solutions_auto-enroll_1_850
Holy cow! At first I figured a typo and it was supposed to be $18.50.
There are less ridiculous ways to go out of business. Simply announce that you don't want to be a registrar any more and turn out the lights.
I'd love to be a fly on the wall for the phone call from their credit card processor regarding chargeback percentage about three weeks after this hits. Popcorn required for sure.
-- Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV
- -- Paul Ferguson PGP Public Key ID: 0x54DC85B2
-----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/
iF4EAREIAAYFAlLgXVYACgkQKJasdVTchbJ+HgD9Eou5ccLrDmdOHztAfn4flu+t ZlL688jNqv84ZqgmreYBAMULZOgQUbepSBRraF24hZPu9+egb+bx1y5d9gc6ev3q =T1mq -----END PGP SIGNATURE-----
I suppose they COULD move their domain to a registrar that does registrar-lock for 'free', but that's a cost too, right? man power, configuration mistakes, other billing things to setup... 1800 might be 'ok' for someone who's making a bunch of money/day. right?
That is the only plausible reason that NetSol has any remaining customers at all. There's a bazillion other registrars that provide better service at lower prices, with nothing but inertia keeping people from moving.
On Thu, Jan 23, 2014 at 12:19 AM, John Levine <johnl@iecc.com> wrote:
I suppose they COULD move their domain to a registrar that does registrar-lock for 'free', but that's a cost too, right? man power, configuration mistakes, other billing things to setup... 1800 might be 'ok' for someone who's making a bunch of money/day. right?
That is the only plausible reason that NetSol has any remaining customers at all. There's a bazillion other registrars that provide better service at lower prices, with nothing but inertia keeping people from moving.
hurray for inertia? :) (note I'm not actually a netsol customer either... so I'm not advocating them for this role)
Or a low priority on a very long ToDo list. Also, moving them to: . GoDaddy feel cheap for some reason. . Tucows, expected; . resellerclub, scary; . enom, pricey; Any suggestion for one with a good API will be appreciated, off-list obviously. ----- Alain Hebert ahebert@pubnix.net PubNIX Inc. 50 boul. St-Charles P.O. Box 26770 Beaconsfield, Quebec H9W 6G7 Tel: 514-990-5911 http://www.pubnix.net Fax: 514-990-9443 On 01/23/14 00:19, John Levine wrote:
I suppose they COULD move their domain to a registrar that does registrar-lock for 'free', but that's a cost too, right? man power, configuration mistakes, other billing things to setup... 1800 might be 'ok' for someone who's making a bunch of money/day. right? That is the only plausible reason that NetSol has any remaining customers at all. There's a bazillion other registrars that provide better service at lower prices, with nothing but inertia keeping people from moving.
Greetings, On Thu, 23 Jan 2014, Alain Hebert wrote:
Or a low priority on a very long ToDo list.
Also, moving them to:
. GoDaddy feel cheap for some reason. . Tucows, expected; . resellerclub, scary; . enom, pricey;
Any suggestion for one with a good API will be appreciated, off-list obviously.
Years ago when NetSol cost too much and became too clunky to work with, I switched some 70+ domains over to Dotster. Easy UI, friendly folk, won't charge $$$ to get your domain out of hock if you miss the payment deadline (just pay for a year and you're back in business). --- Jay Nugent Nugent Telecommunications o Wars waged o Orgies organized o Embedded system design o Prototype design o UNIX/Linux SysAdmin classes taught () ascii ribbon campaign in /\ support of plain text e-mail o Averaging at least 3 days of MTBWTF!?!?!? o The solution for long term Internet growth is IPv6. +------------------------------------------------------------------------+ | Jay Nugent jjn@nuge.com (734)484-5105 (734)649-0850/Cell | | Nugent Telecommunications [www.nuge.com] | | Internet Consulting/Linux SysAdmin/Engineering & Design | | ISP Monitoring [www.ispmonitor.org] ISP & Modem Performance Monitoring | +------------------------------------------------------------------------+ 12:01:01 up 101 days, 2:34, 2 users, load average: 0.85, 0.73, 0.52
Dotster was eaten a few years back by the hosting conglomerate Endurance International, and is only a shadow of its former self, unfortunately. /ex Dotster employee from the glory days Malcolm Staudinger EarthLink -----Original Message----- From: Jay Nugent [mailto:jjn@nuge.com] Sent: Thursday, January 23, 2014 9:09 AM To: Alain Hebert Cc: NANOG Subject: Re: NetSol opts domain customers into $1800 Security program? Greetings, On Thu, 23 Jan 2014, Alain Hebert wrote:
Or a low priority on a very long ToDo list.
Also, moving them to:
. GoDaddy feel cheap for some reason. . Tucows, expected; . resellerclub, scary; . enom, pricey;
Any suggestion for one with a good API will be appreciated, off-list obviously.
Years ago when NetSol cost too much and became too clunky to work with, I switched some 70+ domains over to Dotster. Easy UI, friendly folk, won't charge $$$ to get your domain out of hock if you miss the payment deadline (just pay for a year and you're back in business). --- Jay Nugent Nugent Telecommunications o Wars waged o Orgies organized o Embedded system design o Prototype design o UNIX/Linux SysAdmin classes taught () ascii ribbon campaign in /\ support of plain text e-mail o Averaging at least 3 days of MTBWTF!?!?!? o The solution for long term Internet growth is IPv6. +------------------------------------------------------------------------+ | Jay Nugent jjn@nuge.com (734)484-5105 (734)649-0850/Cell | | Nugent Telecommunications [www.nuge.com] | | Internet Consulting/Linux SysAdmin/Engineering & Design | | ISP Monitoring [www.ispmonitor.org] ISP & Modem Performance Monitoring | | +------------------------------------------------------------------------+ 12:01:01 up 101 days, 2:34, 2 users, load average: 0.85, 0.73, 0.52
participants (13)
-
Alain Hebert -
Andrew Sullivan -
Barry Shein -
Christopher Morrow -
Gary Buhrmaster -
Jay Ashworth -
Jay Farrell -
Jay Hennigan -
Jay Nugent -
John Levine -
Patrick W. Gilmore -
Paul Ferguson -
Staudinger, Malcolm