Akamai IP Geo Location incorrect for IP blocks below
Hello, I am looking for some help with Akamai, I have been in contact with their support rep on the phone and they confirmed our 2 blocks below are showing incorrectly. I was asked to email their support and they would get it changed. I emailed support and was told they couldn’t help unless we had an account. So I am looking for a contact or some help on this. Our ips show up correctly in all other geo ip databases. The 2 blocks geo location show as Burnaby, B.C. and they should be showing are Red Deer, A.B. Canada. IP Blocks 23.167.64.0/24 23.179.160.0/24 We are the Arin registered owner of the above blocks. I would appreciate it someone would reply to this message and let me know the status when updates have been done. Regards, Chris Wescott Edgar HighSpeed Inc President 403-713-1016 (Opt 1) www.edgarhighspeed.com
Akamai: Please e-mail ccare@akamai.com with IP address, City, State/Province, Zip code (if available), and Country. SRC: http://thebrotherswisp.com/index.php/geo-and-vpn/ Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Sep 19, 2019 at 10:16 AM Chris Wescott < chris.wescott@edgarhighspeed.com> wrote:
Hello,
I am looking for some help with Akamai, I have been in contact with their support rep on the phone and they confirmed our 2 blocks below are showing incorrectly. I was asked to email their support and they would get it changed. I emailed support and was told they couldn’t help unless we had an account.
So I am looking for a contact or some help on this. Our ips show up correctly in all other geo ip databases.
The 2 blocks geo location show as Burnaby, B.C. and they should be showing are Red Deer, A.B. Canada.
IP Blocks
23.167.64.0/24
23.179.160.0/24
We are the Arin registered owner of the above blocks.
I would appreciate it someone would reply to this message and let me know the status when updates have been done.
Regards, Chris Wescott Edgar HighSpeed Inc President 403-713-1016 (Opt 1) www.edgarhighspeed.com
I already took care of this via another forum for Chris. If you have issues let me know in private. Thanks. - Jared
On Sep 18, 2019, at 8:50 PM, Chris Wescott <chris.wescott@Edgarhighspeed.com> wrote:
Hello,
I am looking for some help with Akamai, I have been in contact with their support rep on the phone and they confirmed our 2 blocks below are showing incorrectly. I was asked to email their support and they would get it changed. I emailed support and was told they couldn’t help unless we had an account.
So I am looking for a contact or some help on this. Our ips show up correctly in all other geo ip databases.
The 2 blocks geo location show as Burnaby, B.C. and they should be showing are Red Deer, A.B. Canada.
IP Blocks
23.167.64.0/24
23.179.160.0/24
We are the Arin registered owner of the above blocks.
I would appreciate it someone would reply to this message and let me know the status when updates have been done.
Regards, Chris Wescott Edgar HighSpeed Inc President 403-713-1016 (Opt 1) www.edgarhighspeed.com
participants (3)
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Chris Wescott
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Jared Mauch
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Josh Luthman