I am looking for some help with Akamai, I have been in contact with their support rep on the phone and they confirmed our 2 blocks below are showing incorrectly. I was asked to email their support and they would get it changed. I emailed support and was told they couldn’t help unless we had an account.

So I am looking for a contact or some help on this. Our ips show up correctly in all other geo ip databases. 

The 2 blocks geo location show as Burnaby, B.C. and they should be showing are Red Deer, A.B. Canada.

 

IP Blocks

 

23.167.64.0/24

23.179.160.0/24

 

 

We are the Arin registered owner of the above blocks.

 

I would appreciate it someone would reply to this message and let me know the status when updates have been done.