Friendly contact at Comcast about possible RF leaks
Anyone know a friendly contact at Comcast regarding possible RF leaks on their HFC plant? I'm not a Comcast customer, so I can't get in via front line support (not that it would probably do me much good, anyway), and I'm not looking to lodge a formal complaint or anything. I just want to give a heads-up about some issues I've noticed locally that haven't been addressed for a while and hopefully let things get addressed. I'm in Central Indiana, if anyone wants to try to route me directly to the right people. A general contact is fine, too. -- Brandon Martin
On Sep 30, 2019, at 8:38 PM, Brandon Martin <lists.nanog@monmotha.net> wrote:
Anyone know a friendly contact at Comcast regarding possible RF leaks on their HFC plant? I'm not a Comcast customer, so I can't get in via front line support (not that it would probably do me much good, anyway), and I'm not looking to lodge a formal complaint or anything. I just want to give a heads-up about some issues I've noticed locally that haven't been addressed for a while and hopefully let things get addressed.
I'm in Central Indiana, if anyone wants to try to route me directly to the right people. A general contact is fine, too. -- Brandon Martin
Brandon, shoot me a note offlist and we'll connect you. Anne -- Anne P. Mitchell, Attorney at Law Dean of Cybersecurity & Cyberlaw, Lincoln Law School of San Jose CEO/President, SuretyMail Email Reputation Certification Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law) Legislative Consultant GDPR, CCPA (CA) & CCDPA (CO) Compliance Consultant Board of Directors, Denver Internet Exchange Board of Directors, Asilomar Microcomputer Workshop
On 9/30/19 10:38 PM, Brandon Martin wrote:
Anyone know a friendly contact at Comcast regarding possible RF leaks on their HFC plant? I'm not a Comcast customer, so I can't get in via front line support (not that it would probably do me much good, anyway), and I'm not looking to lodge a formal complaint or anything. I just want to give a heads-up about some issues I've noticed locally that haven't been addressed for a while and hopefully let things get addressed.
I'm in Central Indiana, if anyone wants to try to route me directly to the right people. A general contact is fine, too.
This has been taken care of and the leak apparently corrected. Thanks for all those who reached out to me! -- Brandon Martin
In the general case, I think, the FCC's enforcement branch actually takes care of being a clearinghouse for this sort of problem... according to my friend who used to do this for the FCC anyway. On Fri, Oct 18, 2019 at 1:32 AM Brandon Martin <lists.nanog@monmotha.net> wrote:
On 9/30/19 10:38 PM, Brandon Martin wrote:
Anyone know a friendly contact at Comcast regarding possible RF leaks on their HFC plant? I'm not a Comcast customer, so I can't get in via front line support (not that it would probably do me much good, anyway), and I'm not looking to lodge a formal complaint or anything. I just want to give a heads-up about some issues I've noticed locally that haven't been addressed for a while and hopefully let things get addressed.
I'm in Central Indiana, if anyone wants to try to route me directly to the right people. A general contact is fine, too.
This has been taken care of and the leak apparently corrected. Thanks for all those who reached out to me! -- Brandon Martin
participants (3)
-
Anne P. Mitchell, Esq. -
Brandon Martin -
Christopher Morrow