Hello – Does anyone have an escalation point or a human to speak to on the Google escalations or Google Safe Browsing team? Our entire SaaS business, 15 years in business, in a niche software industry with a good reputation has become blocked in ALL browsers. We are impacting 30k+ enterprise users in the financial space and have tried everything but all roads lead to automated systems. Can anyone please reach out with a contact if you have one? Sorry to spam this list if this is inappropriate content. Very desperate here. Thank you, Alex Osipov / CTO
Hello Problem with blacklisted CA of Symantec, that issued SSL certificates ?
Le 9 nov. 2018 à 02:57, Alex Osipov <alex@os33.com> a écrit :
Hello –
Does anyone have an escalation point or a human to speak to on the Google escalations or Google Safe Browsing team? Our entire SaaS business, 15 years in business, in a niche software industry with a good reputation has become blocked in ALL browsers. We are impacting 30k+ enterprise users in the financial space and have tried everything but all roads lead to automated systems.
Can anyone please reach out with a contact if you have one?
Sorry to spam this list if this is inappropriate content. Very desperate here.
Thank you, Alex Osipov / CTO
If this is re os33.com where Alex emailed from, the front page is Lets Encrypt. Which is a strange choice for a financial SAAS?... Alex, if your internal app site certs are Symantec that could well explain it; check your cert locations. On Mon, Nov 12, 2018 at 12:30 PM Guillaume Tournat <guillaume@ironie.org> wrote:
Hello
Problem with blacklisted CA of Symantec, that issued SSL certificates ?
Le 9 nov. 2018 à 02:57, Alex Osipov <alex@os33.com> a écrit :
Hello –
Does anyone have an escalation point or a human to speak to on the Google escalations or Google Safe Browsing team? Our entire SaaS business, 15 years in business, in a niche software industry with a good reputation has become blocked in ALL browsers. We are impacting 30k+ enterprise users in the financial space and have tried everything but all roads lead to automated systems.
Can anyone please reach out with a contact if you have one?
Sorry to spam this list if this is inappropriate content. Very desperate here.
Thank you,
Alex Osipov / CTO
-- -george william herbert george.herbert@gmail.com
Are they getting an error similar to: Websites prove their identity via certificates, which are issued by certificate authorities. Most browsers no longer trust certificates issued by GeoTrust, RapidSSL, Symantec, Thawte, and VeriSign. www.example.com uses a certificate from one of these authorities and so the website’s identity cannot be proven. You may want to check your site here: https://www.ssllabs.com/ssltest/analyze.html?d=www.example.com - Jared
On Nov 12, 2018, at 3:44 PM, George Herbert <george.herbert@gmail.com> wrote:
If this is re os33.com where Alex emailed from, the front page is Lets Encrypt. Which is a strange choice for a financial SAAS?...
Alex, if your internal app site certs are Symantec that could well explain it; check your cert locations.
On Mon, Nov 12, 2018 at 12:30 PM Guillaume Tournat <guillaume@ironie.org> wrote: Hello
Problem with blacklisted CA of Symantec, that issued SSL certificates ?
Le 9 nov. 2018 à 02:57, Alex Osipov <alex@os33.com> a écrit :
Hello –
Does anyone have an escalation point or a human to speak to on the Google escalations or Google Safe Browsing team? Our entire SaaS business, 15 years in business, in a niche software industry with a good reputation has become blocked in ALL browsers. We are impacting 30k+ enterprise users in the financial space and have tried everything but all roads lead to automated systems.
Can anyone please reach out with a contact if you have one?
Sorry to spam this list if this is inappropriate content. Very desperate here.
Thank you,
Alex Osipov / CTO
-- -george william herbert george.herbert@gmail.com
participants (4)
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Alex Osipov -
George Herbert -
Guillaume Tournat -
Jared Mauch