Yahoo reporting "No MX or A Records" and bouncing emails
Greetings Programs, Yahoo is bouncing email that is being sent to a customer of mine with the error that no MX or A records were found for the domain. There is nothing wrong with the domain at all, which I have verified from multiple sources. Does anyone have any suggestions about who I can reach out to at Yahoo to get this matter resolved? Many Thanks, Jonathan Rogers PCM, Inc
On Tue, Oct 15, 2013 at 4:56 PM, Jonathan Rogers <quantumfoam@gmail.com>wrote:
Greetings Programs,
Yahoo is bouncing email that is being sent to a customer of mine with the error that no MX or A records were found for the domain. There is nothing wrong with the domain at all, which I have verified from multiple sources.
Does anyone have any suggestions about who I can reach out to at Yahoo to get this matter resolved?
Multiple sources including DNSSEC-aware ones like dnsviz.net ? If the domain is failing DNSSEC, it would appear normal to conventional DNS tests. Rubens
Rubens, Excellent point. I'm running an analysis on the domain in question now... Thanks, Jonathan Rogers PCM, Inc On Tue, Oct 15, 2013 at 4:00 PM, Rubens Kuhl <rubensk@gmail.com> wrote:
On Tue, Oct 15, 2013 at 4:56 PM, Jonathan Rogers <quantumfoam@gmail.com>wrote:
Greetings Programs,
Yahoo is bouncing email that is being sent to a customer of mine with the error that no MX or A records were found for the domain. There is nothing wrong with the domain at all, which I have verified from multiple sources.
Does anyone have any suggestions about who I can reach out to at Yahoo to get this matter resolved?
Multiple sources including DNSSEC-aware ones like dnsviz.net ? If the domain is failing DNSSEC, it would appear normal to conventional DNS tests.
Rubens
DNSSEC does not appear to be set up on our name servers (which is where their DNS is), but this has never been an issue before. In searching the web about this specific message all I am finding is people saying: 1. Yahoo refuses to acknowledge or fix this, and it is happening to a lot of random people 2. Get email other than Yahoo (which isn't really helpful and I can't exactly tell my client that) How do I get a real person at Yahoo? Thanks, Jonathan Rogers PCM, Inc On Tue, Oct 15, 2013 at 4:05 PM, Jonathan Rogers <quantumfoam@gmail.com>wrote:
Rubens,
Excellent point. I'm running an analysis on the domain in question now...
Thanks,
Jonathan Rogers PCM, Inc
On Tue, Oct 15, 2013 at 4:00 PM, Rubens Kuhl <rubensk@gmail.com> wrote:
On Tue, Oct 15, 2013 at 4:56 PM, Jonathan Rogers <quantumfoam@gmail.com>wrote:
Greetings Programs,
Yahoo is bouncing email that is being sent to a customer of mine with the error that no MX or A records were found for the domain. There is nothing wrong with the domain at all, which I have verified from multiple sources.
Does anyone have any suggestions about who I can reach out to at Yahoo to get this matter resolved?
Multiple sources including DNSSEC-aware ones like dnsviz.net ? If the domain is failing DNSSEC, it would appear normal to conventional DNS tests.
Rubens
FYI, I had a client report the same Yahoo error over the weekend when attempting to send to a working domain. Our determination was that it was a sender side (yahoo) issue. It did not appear that yahoo queued or retried the message and instead instantly (or very quickly) gave up. This seems atypical MTA behavior upon what could be (and likely was) a temporary DNS resolution error. --Blake Jonathan Rogers wrote the following on 10/15/2013 3:18 PM:
DNSSEC does not appear to be set up on our name servers (which is where their DNS is), but this has never been an issue before. In searching the web about this specific message all I am finding is people saying:
1. Yahoo refuses to acknowledge or fix this, and it is happening to a lot of random people 2. Get email other than Yahoo (which isn't really helpful and I can't exactly tell my client that)
How do I get a real person at Yahoo?
Thanks,
Jonathan Rogers PCM, Inc
On Tue, Oct 15, 2013 at 4:05 PM, Jonathan Rogers <quantumfoam@gmail.com>wrote:
Rubens,
Excellent point. I'm running an analysis on the domain in question now...
Thanks,
Jonathan Rogers PCM, Inc
On Tue, Oct 15, 2013 at 4:00 PM, Rubens Kuhl <rubensk@gmail.com> wrote:
On Tue, Oct 15, 2013 at 4:56 PM, Jonathan Rogers <quantumfoam@gmail.com>wrote:
Greetings Programs,
Yahoo is bouncing email that is being sent to a customer of mine with the error that no MX or A records were found for the domain. There is nothing wrong with the domain at all, which I have verified from multiple sources.
Does anyone have any suggestions about who I can reach out to at Yahoo to get this matter resolved?
Multiple sources including DNSSEC-aware ones like dnsviz.net ? If the domain is failing DNSSEC, it would appear normal to conventional DNS tests.
Rubens
A really good first step is to indicate what domain is having problems, so people can double-check to make sure there's nothing unusual or broken seen from other parts of the network, and if necessary, escalate the issues with private contacts. I'm assuming it's not for the domain you're sending your email from, in this case; but if that's a bad assumption, please let me know. Thanks! Matt On Tue, Oct 15, 2013 at 1:18 PM, Jonathan Rogers <quantumfoam@gmail.com>wrote:
DNSSEC does not appear to be set up on our name servers (which is where their DNS is), but this has never been an issue before. In searching the web about this specific message all I am finding is people saying:
1. Yahoo refuses to acknowledge or fix this, and it is happening to a lot of random people 2. Get email other than Yahoo (which isn't really helpful and I can't exactly tell my client that)
How do I get a real person at Yahoo?
Thanks,
Jonathan Rogers PCM, Inc
On Tue, Oct 15, 2013 at 4:05 PM, Jonathan Rogers <quantumfoam@gmail.com
wrote:
Rubens,
Excellent point. I'm running an analysis on the domain in question now...
Thanks,
Jonathan Rogers PCM, Inc
On Tue, Oct 15, 2013 at 4:00 PM, Rubens Kuhl <rubensk@gmail.com> wrote:
On Tue, Oct 15, 2013 at 4:56 PM, Jonathan Rogers <quantumfoam@gmail.com
wrote:
Greetings Programs,
Yahoo is bouncing email that is being sent to a customer of mine with
the
error that no MX or A records were found for the domain. There is nothing wrong with the domain at all, which I have verified from multiple sources.
Does anyone have any suggestions about who I can reach out to at Yahoo to get this matter resolved?
Multiple sources including DNSSEC-aware ones like dnsviz.net ? If the domain is failing DNSSEC, it would appear normal to conventional DNS tests.
Rubens
----- Original Message -----
From: "Rubens Kuhl" <rubensk@gmail.com>
Multiple sources including DNSSEC-aware ones like dnsviz.net ? If the domain is failing DNSSEC, it would appear normal to conventional DNS tests.
If that's the problem, then Yahoo's error message is factually incorrect, and needs to be clarified. Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA #natog +1 727 647 1274
participants (5)
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Blake Hudson -
Jay Ashworth -
Jonathan Rogers -
Matthew Petach -
Rubens Kuhl