Anyone from VZ FiOS network on the list who would be interested in discussing something. We host in Equinix/NY4 and have internet provided by Internap. Several of our users have been complaining of speed issues and our own speed tests confirm severe bandwidth degradation (we're talking 0.5Mbps download speeds) but only for FiOS customers. From anywhere to Internap is fine.
From FiOS to anywhere else is also fine. But there is a definite reproducible issues from FiOS (tested in NYC, Westchester and NJ) to Internap in NY4.
Internap informed us other customers are having issues from FiOS as well but it seems they can't reach anyone at VZ who will engage on this. They claim each user must file a repair request with VZ. We are encouraging our users to do so but I'm not holding my breath. Cheers, -- Charles Gagnon charlesg at unixrealm.com
On Tue, Feb 3, 2015 at 11:02 PM, Charles Gagnon <charlesg@unixrealm.com> wrote:
Anyone from VZ FiOS network on the list who would be interested in discussing something.
We host in Equinix/NY4 and have internet provided by Internap. Several of our users have been complaining of speed issues and our own speed tests confirm severe bandwidth degradation (we're talking 0.5Mbps download speeds) but only for FiOS customers. From anywhere to Internap is fine. From FiOS to anywhere else is also fine. But there is a definite reproducible issues from FiOS (tested in NYC, Westchester and NJ) to Internap in NY4.
Internap informed us other customers are having issues from FiOS as well but it seems they can't reach anyone at VZ who will engage on this. They claim each user must file a repair request with VZ. We are encouraging our users to do so but I'm not holding my breath.
guessing here, but I bet if someone from internap called the vz sales folks and there'd be a solution in 30-90 days (standard install interval).
isn't pnap a direct vz customer either way? I know it's in the DFW blend which we have, not sure about NY. It shouldn't be out of their ability to complain. On 2/4/2015 午後 01:35, Christopher Morrow wrote:
On Tue, Feb 3, 2015 at 11:02 PM, Charles Gagnon <charlesg@unixrealm.com> wrote:
Anyone from VZ FiOS network on the list who would be interested in discussing something.
We host in Equinix/NY4 and have internet provided by Internap. Several of our users have been complaining of speed issues and our own speed tests confirm severe bandwidth degradation (we're talking 0.5Mbps download speeds) but only for FiOS customers. From anywhere to Internap is fine. From FiOS to anywhere else is also fine. But there is a definite reproducible issues from FiOS (tested in NYC, Westchester and NJ) to Internap in NY4.
Internap informed us other customers are having issues from FiOS as well but it seems they can't reach anyone at VZ who will engage on this. They claim each user must file a repair request with VZ. We are encouraging our users to do so but I'm not holding my breath. guessing here, but I bet if someone from internap called the vz sales folks and there'd be a solution in 30-90 days (standard install interval).
participants (3)
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Charles Gagnon -
Christopher Morrow -
Paul S.