Re: Vonage service suffers outage
No, what makes this "newsworthy" is exactly what Om Malik says: VoIP is being oversold. http://www.gigaom.com/2005/03/06/voip-has-serious-problems/ - ferg -- Randy Bush <randy@psg.com> wrote:
Amidst all the hoopla w.r.t. "port blocking" their service, this outage couldn't have come at a worse time, methinks.
The outage on Friday "left about half of its 500,000 subscribers without phone service for about 45 minutes" and "... was caused by a glitch with a software upgrade on Thursday night."
http://www.detnews.com/2005/technology/0503/07/tech-109316.htm
Nice story, but it doesn't explain why they had a similar looking outage at roughly the same time the day before. Maybe it wasn't quite the "first issue" they've ever had related to software upgrades.
of course none of us have ever had customer-affecting 'issues' with software upgrades, system outages, ... that's what makes this so newsworthy randy
No, what makes this "newsworthy" is exactly what Om Malik says: VoIP is being oversold.
Let's be clear here. Vonage is not a VoIP company. They do not offer a VoIP service. They are a phone company that offers a type of phone service which leverages VoIP to handle the last mile connection to subscribers. Many other phone companies such as Verizon or Qwest leverage VoIP in the interLATA or international parts of their network. They aren't VoIP companies either. For true VoIP companies look at XTen who make a VoIP softphone or Grandstream who makes physical VoIP telephones or Digium who sponsor the Asterisk PBX software. VoIP is just a suite of protocols that can run over anybody's IP network. Companies like Vonage are signing up subscribers because they provide real phone service connecting you to copperline subscribers on the real phone network. That is their business model. Verizon could sell exactly the same sort of service to subscribers in California leveraging the Internet last mile in exactly the same way as Vonage. Vonage and Verizon are just phone companies, not VoIP companies. --Michael Dillon
Companies like Vonage are signing up subscribers because they provide real phone service connecting you to copperline subscribers on the real phone network. That is their business model. Verizon could sell exactly the same sort of service to subscribers in California leveraging the Internet last mile in exactly the same way as Vonage. Vonage and Verizon are just phone companies, not VoIP companies.
Michael - you've been drinking way to much coffee today.
On Mon, Mar 07, 2005 at 04:03:11PM -0000, Neil J. McRae wrote:
Companies like Vonage are signing up subscribers because they provide real phone service connecting you to copperline subscribers on the real phone network. That is their business model. Verizon could sell exactly the same sort of service to subscribers in California leveraging the Internet last mile in exactly the same way as Vonage. Vonage and Verizon are just phone companies, not VoIP companies.
Michael - you've been drinking way to much coffee today.
Naw; Michael has it exactly right, and more power to him. Cheers, -- jra -- Jay R. Ashworth jra@baylink.com Designer Baylink RFC 2100 Ashworth & Associates The Things I Think '87 e24 St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274 If you can read this... thank a system adminstrator. Or two. --me
participants (4)
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Fergie (Paul Ferguson) -
Jay R. Ashworth -
Michael.Dillon＠radianz.com -
Neil J. McRae