Curious if anyone knows what happened (or is still happening) with the global outage of POS systems at Target stores. ---- Andy Ringsmuth 5609 Harding Drive Lincoln, NE 68521-5831 (402) 304-0083 andy@andyring.com
I know what I was told and what I observed in store. They said network issue but it looked more like application/database issue. When they would Scan an item it would not stay scanned. It would delete itself and provide an error (likely when it was recording the inventory debit) They would then manually enter the price and if it was taxable or not. It impacted all their POS terminals. Sometimes it would scan and sometimes not. There is a mini story here about workflow and software improvement for this exception path handling. Either way. Looked more like database and other software issue than actual network issue. Expect inventory to be messed up for a few weeks as a result. Sent from my iCar
On Jun 15, 2019, at 4:04 PM, Andy Ringsmuth <andy@andyring.com> wrote:
Curious if anyone knows what happened (or is still happening) with the global outage of POS systems at Target stores.
---- Andy Ringsmuth 5609 Harding Drive Lincoln, NE 68521-5831 (402) 304-0083 andy@andyring.com
According to the news, sales associates can complete transactions using their (very small) handheld units. Frank -----Original Message----- From: NANOG <nanog-bounces@nanog.org> On Behalf Of Jared Mauch Sent: Saturday, June 15, 2019 4:27 PM To: Andy Ringsmuth <andy@andyring.com> Cc: NANOG <nanog@nanog.org> Subject: Re: Target stores down I know what I was told and what I observed in store. They said network issue but it looked more like application/database issue. When they would Scan an item it would not stay scanned. It would delete itself and provide an error (likely when it was recording the inventory debit) They would then manually enter the price and if it was taxable or not. It impacted all their POS terminals. Sometimes it would scan and sometimes not. There is a mini story here about workflow and software improvement for this exception path handling. Either way. Looked more like database and other software issue than actual network issue. Expect inventory to be messed up for a few weeks as a result. Sent from my iCar
On Jun 15, 2019, at 4:04 PM, Andy Ringsmuth <andy@andyring.com> wrote:
Curious if anyone knows what happened (or is still happening) with the global outage of POS systems at Target stores.
---- Andy Ringsmuth 5609 Harding Drive Lincoln, NE 68521-5831 (402) 304-0083 andy@andyring.com
Check the date on this: https://amp.usatoday.com/amp/10563581?__twitter_impression=true Could it be they had an expired cert? Thanks, Scott Fisher On 6/15/19 7:49 PM, frnkblk@iname.com wrote:
According to the news, sales associates can complete transactions using their (very small) handheld units.
Frank
-----Original Message----- From: NANOG <nanog-bounces@nanog.org> On Behalf Of Jared Mauch Sent: Saturday, June 15, 2019 4:27 PM To: Andy Ringsmuth <andy@andyring.com> Cc: NANOG <nanog@nanog.org> Subject: Re: Target stores down
I know what I was told and what I observed in store.
They said network issue but it looked more like application/database issue.
When they would Scan an item it would not stay scanned. It would delete itself and provide an error (likely when it was recording the inventory debit)
They would then manually enter the price and if it was taxable or not.
It impacted all their POS terminals. Sometimes it would scan and sometimes not.
There is a mini story here about workflow and software improvement for this exception path handling. Either way. Looked more like database and other software issue than actual network issue.
Expect inventory to be messed up for a few weeks as a result.
Sent from my iCar
On Jun 15, 2019, at 4:04 PM, Andy Ringsmuth <andy@andyring.com> wrote:
Curious if anyone knows what happened (or is still happening) with the global outage of POS systems at Target stores.
---- Andy Ringsmuth 5609 Harding Drive Lincoln, NE 68521-5831 (402) 304-0083 andy@andyring.com
participants (4)
-
Andy Ringsmuth -
frnkblk＠iname.com -
Jared Mauch -
Scott Fisher