Good morning, Our customers are facing issues accessing Hulu from our Cogent IPs geolocated in the US. Every time they try to log in they receive the following prompted message: "Something went wrong. Please try again later" With a big black button "Log out and try again" These IPs are perfectly located but we are still having problems. I read all the thread related in the newsletter and also read the https://thebrotherswisp.com/index.php/geo-and-vpn/ webpage. I also contacted Hulu via customer support and ipadmin@hulu.com, also using Digital Envoy contact webpage and e-mail. I always receive an e-mail informing us that there is no location or proxy problem either. Even further, I tried with another Cogent IP range also located in the US with success. Anyone who can help me even off the list would be appreciated. Kind regards,
Maybe try: vx-whitelistrequest@hulu.com Report back so it can be added to TBW page if it is useful. On Fri, Mar 24, 2023 at 9:31 AM Jose Montero Martín (TRABAJO) < josemonteromartin@gmail.com> wrote:
Good morning,
Our customers are facing issues accessing Hulu from our Cogent IPs geolocated in the US. Every time they try to log in they receive the following prompted message: "Something went wrong. Please try again later"
With a big black button "Log out and try again"
These IPs are perfectly located but we are still having problems. I read all the thread related in the newsletter and also read the https://thebrotherswisp.com/index.php/geo-and-vpn/ webpage.
I also contacted Hulu via customer support and ipadmin@hulu.com, also using Digital Envoy contact webpage and e-mail. I always receive an e-mail informing us that there is no location or proxy problem either.
Even further, I tried with another Cogent IP range also located in the US with success.
Anyone who can help me even off the list would be appreciated.
Kind regards,
participants (2)
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Jose Montero Martín (TRABAJO)
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Josh Luthman