Good Day, We are a small ISP in Indonesia and due to limited IPv4 we are natting our users to a single IPv4. It seems like Google search engine does not like this and mark our users as bot when they are visiting the search engine. I have tried to reach out the support pages but not could get hold of anyone. May I know if anyone could kindly share a google contact on this? Thanks! Best, Edy
Hello, Please contact noc@google.com Thanks Jon On Thu, Oct 17, 2013 at 3:24 PM, Pui Edylie <email@edylie.net> wrote:
Good Day,
We are a small ISP in Indonesia and due to limited IPv4 we are natting our users to a single IPv4.
It seems like Google search engine does not like this and mark our users as bot when they are visiting the search engine.
I have tried to reach out the support pages but not could get hold of anyone.
May I know if anyone could kindly share a google contact on this?
Thanks!
Best, Edy
--
Jon Fairall | Network Surveillance Team | nst@google.com | +1 855 GOOGNET (US), +353-1-543-1500 (EU)
win On Thu, Oct 17, 2013 at 12:33 AM, Google NST <nst@google.com> wrote:
Hello,
Please contact noc@google.com
Thanks
Jon
On Thu, Oct 17, 2013 at 3:24 PM, Pui Edylie <email@edylie.net> wrote:
Good Day,
We are a small ISP in Indonesia and due to limited IPv4 we are natting our users to a single IPv4.
It seems like Google search engine does not like this and mark our users as bot when they are visiting the search engine.
I have tried to reach out the support pages but not could get hold of anyone.
May I know if anyone could kindly share a google contact on this?
Thanks!
Best, Edy
--
Jon Fairall | Network Surveillance Team | nst@google.com | +1 855 GOOGNET (US), +353-1-543-1500 (EU)
Google is reachable via IPv6 too, you shouldn't have any problems giving all your customers unique, fixed, IPv6 addresses. Aled On 17 October 2013 05:24, Pui Edylie <email@edylie.net> wrote:
Good Day,
We are a small ISP in Indonesia and due to limited IPv4 we are natting our users to a single IPv4.
It seems like Google search engine does not like this and mark our users as bot when they are visiting the search engine.
I have tried to reach out the support pages but not could get hold of anyone.
May I know if anyone could kindly share a google contact on this?
Thanks!
Best, Edy
Hi Pui, Have seen this url? https://support.google.com/websearch/answer/86640?hl=en There's some contactinformation under item 4. -- Marco On 10/17/13 7:24 AM, Pui Edylie wrote:
Good Day,
We are a small ISP in Indonesia and due to limited IPv4 we are natting our users to a single IPv4.
It seems like Google search engine does not like this and mark our users as bot when they are visiting the search engine.
I have tried to reach out the support pages but not could get hold of anyone.
May I know if anyone could kindly share a google contact on this?
Thanks!
Best, Edy
participants (5)
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Aled Morris -
Christopher Morrow -
Google NST -
Marco Davids (Prive) -
Pui Edylie