My previous experience with UUNET security team was excellent dealing with DoS. I am not here to point fingers, but my DoS-response experience with various Tier-2/3 level ISP's was like talking to some K-12 teacher who barely knows what internet is. It really takes hours to get thru and reach a competent engineer on the phone. And that's the major frustration of a LOT customers getting DoSed/DDoSed/DrDoSed off the planet everyday. -hc Valdis.Kletnieks@vt.edu wrote:
On Fri, 17 Jan 2003 04:29:07 GMT, "Christopher L. Morrow" said:
How quickly is quickly? Often times as has been my recent experience (part of my motivation for posting this thread) the flood is over before one can get a human being on the phone.
Once the call arrives and the problem is deduced it can be tracked in a matter of minutes, like 6-10 at the fastest...
Yes, but *YOUR* crew has a reputation for having a clue. I'm willing to bet that "once the call arrives" is a challenge for a lot of smaller ISPs that don't even *HAVE* a security team, and "the problem is deduced" is a challenge for the ones that have a team that don't have a clue.
We see a *LOT* of postings here "anybody know a clueful at XYZ, we've been DDoS'ed for 36 hours"....