My previous experience with UUNET security team was excellent dealing with DoS.

I am not here to point fingers, but my DoS-response experience with various Tier-2/3 level ISP's was like talking to some K-12 teacher who barely knows what internet is. It really takes hours to get thru and reach a competent engineer on the phone. And that's the major frustration of a LOT customers getting DoSed/DDoSed/DrDoSed off the planet everyday.

-hc

Valdis.Kletnieks@vt.edu wrote:

On Fri, 17 Jan 2003 04:29:07 GMT, "Christopher L. Morrow" said:

How quickly is quickly? Often times as has been my recent experience
(part of my motivation for posting this thread) the flood is over before
one can get a human being on the phone.

Once the call arrives and the problem is deduced it can be tracked in a
matter of minutes, like 6-10 at the fastest...


Yes, but *YOUR* crew has a reputation for having a clue.  I'm willing to
bet that "once the call arrives" is a challenge for a lot of smaller ISPs
that don't even *HAVE* a security team, and "the problem is deduced" is
a challenge for the ones that have a team that don't have a clue.

We see a *LOT* of postings here "anybody know a clueful at XYZ, we've been
DDoS'ed for 36 hours"....