AS7545 charge fees for changes. Even for trivial things such as updating RDNS records. CH Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ From: NANOG <nanog-bounces+chris=thesysadmin.au@nanog.org> on behalf of Tim Burke <tim@mid.net> Sent: Monday, July 1, 2024 11:33:46 AM To: Randy Bush <randy@psg.com> Cc: NANOG <nanog@nanog.org> Subject: Re: charging for config changess First I’ve heard of a provider doing it… and we do business with 3356, the one carrier I’d expect to do something like this :-) Might just be me, but I rarely have to have config changes done on circuits after provisioning, short of enabling dual stack bgp on a circuit that didn’t have it previously, or if a provider did something silly with your config after provisioning/acceptance like send you a default route all of a sudden. Despite that, I know there are lots of people that can’t decide on how they want to do things, or refuse to use and/or don’t understand things like IRR. I don’t do anything with 1299 (yet), but I could potentially see this as a “PITA surcharge” to discourage people from being unable to make their minds up… surely they would waive it for clueful customers who are making a reasonable quantity of changes.
On Jun 30, 2024, at 4:17 PM, Randy Bush <randy@psg.com> wrote:
has charging for config changes a la https://www.arelion.com/customer-excellence/customer-support/online-technica... become common while i was not looking? admittedly, i have not looked for a long time.
randy