First I’ve heard of a provider doing it… and we do business with 3356, the one
carrier I’d expect to do something like this :-)

Might just be me, but I rarely have to have config changes done on circuits
after provisioning, short of enabling dual stack bgp on a circuit that didn’t
have it previously, or if a provider did something silly with your config after
provisioning/acceptance like send you a default route all of a sudden.

Despite that, I know there are lots of people that can’t decide on how they
want to do things, or refuse to use and/or don’t understand things like IRR.
I don’t do anything with 1299 (yet), but I could potentially see this as a
“PITA surcharge” to discourage people from being unable to make their minds up…
surely they would waive it for clueful customers who are making a reasonable
quantity of changes.

> On Jun 30, 2024, at 4:17 PM, Randy Bush <randy@psg.com> wrote:
>
> has charging for config changes a la
> https://www.arelion.com/customer-excellence/customer-support/online-technical-change-pricing
> become common while i was not looking?  admittedly, i have not looked
> for a long time.
>
> randy