On Mon, Jun 06, 2005 at 10:25:29AM -0400, David Brinks wrote:
I seem to have a couple Class Cs that AOL's portal servers are blocking and I would like to contact someone at AOL to discuss getting the blocks removed. I've tried going through their tech support but after multiple dead-ends and being told "AOL is a content provider and doesn't have Network Support group, nor servers nor any people who take care of servers" multiple times I'm wondering if any one you may have a backside phone number or email I could try.
(I've already tried the number listed in their whois information but that only gets met to their Postmaster group and they also tell me they have no group that takes care of routers, IPs or servers.)
This seems like a good time to point out once again Jared Mauch's list of NOC contact numbers. If that's not a sufficient hint to let you find it, now that you know it exists, let me know offlist, and I'll mail you the URL. Cheers, -- jra -- Jay R. Ashworth jra@baylink.com Designer +-Internetworking------+----------+ RFC 2100 Ashworth & Associates | Best Practices Wiki | | '87 e24 St Petersburg FL USA http://bestpractices.wikicities.com +1 727 647 1274 If you can read this... thank a system administrator. Or two. --me