30 Jan
2013
30 Jan
'13
9:49 p.m.
----- Original Message -----
From: "joel jaeggli" <joelja@bogus.com>
We're totally at the wrong end of the usability specrum if we even have to ask questions like this. you can tell of a cable modem is online or not at a glance.
*You* can tell. That does not mean the *customer* can tell. That was the point, Joel. This little thing called... customer service. I know it's out of style these days, but... Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA #natog +1 727 647 1274