FYI, this is a new one for me ---------- Forwarded message --------- From: Shopee SG Support <support@shopee.sg> Date: Fri, Jan 10, 2020, 12:10 PM Subject: [Request Received] Re: De-bogonising 2a10::/12 To: ross@tajvar.io <ross@tajvar.io> Hi Ross Tajvar, Thank you for contacting Shopee! Your request has been received and is being reviewed by our Customer Service Representative.Your reference case# is 43565028. Kindly allow us up to 1 Working Day(s) to revert back to you. If your concern is urgent, please contact us via Live Chat or call us at our customer service hotline +65 6206 6610. For any concerns in regards to your order purchases, do provide us the Order ID that you may retrieve as below; "Me" Tab > My Purchases > Click on the order > Scroll down in the order details to find Order ID If you are having issues to log in to your account, please provide below details; - Current phone number linked to your Shopee account - Email address - Shopee Username While waiting for our response, you can also find useful information at out help center at: https://help.shopee.sg For shipment tracking, you may check the links of our logistic partners below: 1) https://www.ninjavan.co/en-sg/tracking 2) https://www.speedpost.com.sg/track-and-trace 3) https://roadbull.com/ Operation Hours (Closed during Public Holidays): Live Chat Support (Shopee App Help Centre) : Monday - Sunday (9:00 AM to 10:00 PM) Call Hotline: +65 6206 6610, Monday - Friday (9:00 AM to 6:00 PM) Thank you for your patience and have a great day. Best Regards, Shopee Customer Service ref:_00D6F1oO9b._5006F2WBghc:ref