Today I got the form to fill out to gain access to their portal. Thanks for your help. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com ----- Original Message ----- From: "Mike Hammett" <nanog@ics-il.net> To: "NANOG" <nanog@nanog.org> Sent: Friday, January 18, 2019 6:02:46 PM Subject: Charter Porting I first tried on VoiceOps, but didn't get any responses. Anyone have a useful contact in Charter's porting department? We've been trying to port a number for 10 days, but haven't been setup with their portal yet. The luck I'm having with the people at the e-mail address (Charter.STL.LSR@charter.com) specified in their porting instructions web site (https://www.spectrum.com/policies/local-number-portability-business-rules.ht...) is about as good as building a bridge out of wet noodles. Can't start the port until we have access to their portal. Can't get access to their portal until they pull their heads out. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP