Today I got the form to fill out to gain access to their portal. Thanks for your help.



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Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

Midwest-IX
http://www.midwest-ix.com


From: "Mike Hammett" <nanog@ics-il.net>
To: "NANOG" <nanog@nanog.org>
Sent: Friday, January 18, 2019 6:02:46 PM
Subject: Charter Porting

I first tried on VoiceOps, but didn't get any responses.

Anyone have a useful contact in Charter's porting department? We've been trying to port a number for 10 days, but haven't been setup with their portal yet. The luck I'm having with the people at the e-mail address (Charter.STL.LSR@charter.com) specified in their porting instructions web site (https://www.spectrum.com/policies/local-number-portability-business-rules.html) is about as good as building a bridge out of wet noodles.

Can't start the port until we have access to their portal. Can't get access to their portal until they pull their heads out.



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Mike Hammett
Intelligent Computing Solutions

Midwest Internet Exchange

The Brothers WISP