Looking for Akamai peering guru with a clue ...
Akamai keeps bugging us that our PNI is down, but it's not. The IPs they send for us are incorrect; the AS number is incorrect. I've explained this three times now to no avail. I get asked for the same information over and over, even though it's already in the ticket. I just got a fourth request asking that we look into this PNI that has been up without incident for 170+ days. Could someone please reach out to me off-list? Thank you!
Thank you to everyone who responded VERY quickly. Things are getting resolved. On 7/30/26 20:56, Bryan Holloway via NANOG wrote:
Akamai keeps bugging us that our PNI is down, but it's not.
The IPs they send for us are incorrect; the AS number is incorrect.
I've explained this three times now to no avail. I get asked for the same information over and over, even though it's already in the ticket.
I just got a fourth request asking that we look into this PNI that has been up without incident for 170+ days.
Could someone please reach out to me off-list?
Thank you!
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Bryan Holloway