Spectrum has a carrier escalations flowchart. You should have gotten that with the circuit contract and it gets updated annually. Have you tried those numbers? On Tue, Dec 31, 2024 at 11:38 AM Dennis Burgess - LTI Support via NANOG < nanog@nanog.org> wrote:
Looking for someone at Spectrum to help with a ticket. ECT-83933060 no one is picking up the ticket ☹
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