Glad to see that I'm not the only one in this boat... sort of. Thanx for the info. K

-----Original Message----- From: John Gonzalez/netMDC admin [mailto:ekool@ns1.netmdc.com] Sent: Thursday, November 09, 2000 10:14 AM To: Karyn Ulriksen Cc: 'nanog@merit.edu' Subject: Re: GLBX Outtage

I'm in the southwest region.. i noticed that our BGP session with them was only taking some 750 odd routes or so. I reset the session and it came back with only one route. I've since turned down the circuit, but our "GC" assigned space no longer functions to any "GC" hosted site. Needless to say, it is effecting some of our customers.

I have had a ticket open, no ETA.

On Thu, 9 Nov 2000, Karyn Ulriksen wrote:

| Does anybody have any additional info on FroGlo's net outtage this morning. | Their first level customer service reps don't seem to know which is the hole | in the ground (which is somewhat expected), but I'm having a terrible time | getting to their techs. | | The customer service line simply states that they are aware of the outtage | in the southern part of the US and have no ETA on repair. As far as I can | tell, it started at about 4am. | | Thanx in advance for any add'l info you might have.

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