Is this only for ISPs? There have been two failures involving root/GTLD servers in the last month. Although NSI posted some messages about what they had done, I never saw any explaination about why it happened. g.root-servers.net had problems transferring or loading zones. It also returned NXDOMAIN instead of dropping out of the DNS system during its problems. Why did this happen? Again this week, problems with various root servers. NSI has said it will keep us advised. But other folks have suggested NSI can't really say what happened for fear of upsetting folks like DISA. If NSI can't report about root server activities who can? There is the DNS Root Server System Advisory Committee. But it isn't really set up to investigate incidents or provide public reporting on the activities of the root servers.