I feel your pain, as I'm a little frustrated by the stance that Internap is taking on the FCP. We've used them for many years, back when there were numerous competitors to choose from. However, now that they are pretty much the only major player they seem to care less about the results and the customer. Like Ric, you can contact me off-line for details. -------------------------------------------------------------------------------- Tom Sands Chief Network Engineer Rackspace Hosting (210)312-4391 -------------------------------------------------------------------------------- Ric Moseley wrote:

Call me offline.

Ric. 214-442-0555

-----Original Message----- From: Michael J McCafferty [mailto:mike@m5computersecurity.com] Sent: Wednesday, December 30, 2009 2:59 PM To: nanog Subject: InterNAP FCP (again?)

All, I know this has been discussed to some degree before and I have searched the archives. However is it seems in my previous posts to this list about anything, the truly useful replies are the private replies ones that don't make it to this list. We are considering the InterNAP Flow Control Platform. Currently we have 3 transit providers but are adding one or two more and will also be adding a connection to the Any2 exchange at One Wilshire. The price is manageable, the reporting seems quite useful, but I haven't seen it actually in action on my network. If it works as claimed for managing commit levels, performance, etc. then I expect we'd be very happy. The problem is that InterNAP does not want to do any acceptance testing... all sales are final... and in my research on the web, I see a few companies that have implemented the FCP and have either removed it or switched to Avaya CNA (yes, I know it's going away). Since InterNAP has pulled way from any kind of happiness guarantee, I'd very much like to hear from actual users of the FCP, happy and unhappy, to help me feel better about signing the PO. Does it do what it says it does for performance and managing commit levels? Do you feel it was worth the integration and money? Are you happy with it? What size and shape is the network you used it on? Do you have any additional thoughts to share regarding the FCP?

Thanks! Mike

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