Hi NANOG, Does anyone have any technical contacts at Joker.com? I am going in circles with their support folks trying to update the GLUE records for two of my nameservers and keep running into permissions issues despite the glue records clearly being part of my domain. I need to speak to someone who actually understands what DNS Glue records are, and how to go about updating them. I feel like the joke is on me for choosing Joker.com as their support has been laughable thus far. TIA, David