As an "MCI" person here is the number to the INOC. :) 919-677-5566 This has been the NOC's number for the past 2+ years. The 800 number if you are interested is 800-977-4662 but to report a problem you should try our ISP group first so that a ticket can be opened to track the issue. Here are the numbers: 281-276-4231 or 800-663-9932 These numbers did just change as this group just moved to Texas. This may have been who you were informed to contact before. Sorry for the confusion. These should be the correct numbers. Hope this helps. --Mark Kayser MCI Technical Support -----Original Message----- From: Sean Donelan <SEAN@SDG.DRA.COM> To: nanog@merit.edu <nanog@merit.edu> Date: Monday, September 15, 1997 8:31 PM Subject: Re: need contact info
Since NANOG seems to have turned into directory assistance, does anyone know the preferred, listed, international phone number for the MCI NOC, not a 1-800, or 1-888 number. Hopefully a number that will be in service longer than three months. All the non-1800 phone numbers our MCI sales person locate seem to be DID numbers to individual's voice mail or stop working when the person leaves MCI.
919-677-5566
Cool, so far four non-MCI people have sent me phone numbers for MCI. The interesting thing is they each sent me a different phone number.
703-715-7056 703-715-7292 919-677-5351 919-677-5566
Anyone else care to play? -- Sean Donelan, Data Research Associates, Inc, St. Louis, MO Affiliation given for identification not representation
Of course, he neglected to mention, "Good luck getting a straight answer about anything from MCI. You're better off calling your psychic if you have a network problem involving MCI." On Tue, 16 Sep 1997, Mark Kayser wrote:
Date: Tue, 16 Sep 1997 20:30:36 -0400 From: Mark Kayser <mkayser@mci.net> To: Sean Donelan <SEAN@SDG.DRA.COM>, nanog@merit.edu Subject: Re: need contact info
As an "MCI" person here is the number to the INOC. :)
919-677-5566
This has been the NOC's number for the past 2+ years. The 800 number if you are interested is 800-977-4662 but to report a problem you should try our ISP group first so that a ticket can be opened to track the issue. Here are the numbers:
281-276-4231 or 800-663-9932
These numbers did just change as this group just moved to Texas. This may have been who you were informed to contact before. Sorry for the confusion. These should be the correct numbers.
Hope this helps.
--Mark Kayser MCI Technical Support
-----Original Message----- From: Sean Donelan <SEAN@SDG.DRA.COM> To: nanog@merit.edu <nanog@merit.edu> Date: Monday, September 15, 1997 8:31 PM Subject: Re: need contact info
Since NANOG seems to have turned into directory assistance, does anyone know the preferred, listed, international phone number for the MCI NOC, not a 1-800, or 1-888 number. Hopefully a number that will be in service longer than three months. All the non-1800 phone numbers our MCI sales person locate seem to be DID numbers to individual's voice mail or stop working when the person leaves MCI.
919-677-5566
Cool, so far four non-MCI people have sent me phone numbers for MCI. The interesting thing is they each sent me a different phone number.
703-715-7056 703-715-7292 919-677-5351 919-677-5566
Anyone else care to play? -- Sean Donelan, Data Research Associates, Inc, St. Louis, MO Affiliation given for identification not representation
Rick Horowitz Network Administrator --------------------------------------------------------------------- ProtoSource Network A Division of ProtoSource Corporation --------------------------------------------------------------------- Voice: (209) 490-8600 or (800) 426-8638 2300 Tulare, Suite 210 Fax: (209) 490-8630 Fresno, CA 93721-2226 Data: Call us for your local access number! http://www.psnw.com =====================================================================
participants (2)
-
Mark Kayser -
Rick Horowitz - Network Administrator