Going on 12 hours on an outage that is due to a power outage somewhere. According to the Wave/Astound NOC, generator(s) were on the way 6 hours ago… If you could hit me up offlist, i can give you the master ticket number. I’m having a hard time figuring out why it takes 6 hours to get a generator up and running in Silicon Valley. Thank you in advance for any help. -Mike
On 2/22/23 19:20, Mike Lyon wrote:
Going on 12 hours on an outage that is due to a power outage somewhere. According to the Wave/Astound NOC, generator(s) were on the way 6 hours ago…
If you could hit me up offlist, i can give you the master ticket number.
I’m having a hard time figuring out why it takes 6 hours to get a generator up and running in Silicon Valley.
Is this a cable modem connection? Fiber-to-coax media converters and coaxial trunk amplifiers are fed from AC transformers on random poles or next to random underground pedestals. They need to roll a truck to the location(s) without power and basically set up a generator and plug the power injector into it. They typically use little Honda portables (which need refueling fairly often). Unless you're real close to the cable company's head-end there usually isn't any kind of automatic backup power. When there's a local power outage near me in Oregon, Wave doesn't even bother with generators as typically their customers' power in the area is out too. -- Jay Hennigan - jay@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV
Negative, PTP fiber circuit. -Mike
On Feb 22, 2023, at 19:37, Jay Hennigan <jay@west.net> wrote:
On 2/22/23 19:20, Mike Lyon wrote:
Going on 12 hours on an outage that is due to a power outage somewhere. According to the Wave/Astound NOC, generator(s) were on the way 6 hours ago… If you could hit me up offlist, i can give you the master ticket number. I’m having a hard time figuring out why it takes 6 hours to get a generator up and running in Silicon Valley.
Is this a cable modem connection? Fiber-to-coax media converters and coaxial trunk amplifiers are fed from AC transformers on random poles or next to random underground pedestals. They need to roll a truck to the location(s) without power and basically set up a generator and plug the power injector into it. They typically use little Honda portables (which need refueling fairly often). Unless you're real close to the cable company's head-end there usually isn't any kind of automatic backup power.
When there's a local power outage near me in Oregon, Wave doesn't even bother with generators as typically their customers' power in the area is out too.
-- Jay Hennigan - jay@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV
participants (2)
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Jay Hennigan -
Mike Lyon