PEBCAK errors are the most common reason for both performance problems and outages. PEBCAK stands for Problem Exists Between Chair And Keyboard. It's the humans, stupid! Er.... It's the stupid humans. :-) ----- Original Message ----- From: "Maya" <myajnik@research.telcordia.com> To: <nanog@merit.edu> Sent: Monday, July 02, 2001 10:31 AM Subject: Common causes of performance problems and outages

Hello, I want to find out the most common causes of performance problems as well as outages in networks today. Any information is welcome!

Maya Yajnik (myajnik@research.telcordia.com) Telcordia Technologies