Roy, FYI... See following list of COs -Sean This is a message from SBC Advanced Solutions, Inc. FasTrak(sm) Data Services Automatic Customer Notification System (http://www.cnmweb.com) : Thu May 24 13:53:38 PDT 2001 The following switches will be serviced on: 05/26/2001 : 00:01 - 06:00 (item# 503) C0ALHB01 C0ANHM01 C0BKFD12 C0ESCN01 C0GRDN02 C0HYWR01 C0IRVN11 C0LSAN03 C0MDST02 C0MTRY01 C0OKLD03 C0RDNG02 C0RVSD01 C0SHOK02 C0SNAN01 C0SNDG02 C0SNFC01 C0SNTC01 C0WLAN01 C1ANHM01 C1BKFD12 C1FRSN01 C1GRDN02 C1HYWR01 C1IRVN11 C1LSAN03 C1RVSD01 C1SHOK02 C1SNAN01 C1SNDG02 C1SNFC01 C1SNFC21 C1SNJS02 C1SNRS01 C1SNTC01 C2ALHB01 C2ANHM01 C2GRDN02 C2IRVN11 C2LSAN03 C2PLAL02 C2SNAN01 C2SNDG02 C2SNJS02 C2SNTC01 C3ALHB01 C3GRDN02 C3IRVN11 C3PLAL02 C3SHOK02 C3SNAN01 C3SNDG02 C3SNFC21 C3SNJS02 C3WNCK11 C4ALHB01 C4GRDN02 C4OKLD03 C4SHOK02 C4SNAN01 C4SNDG02 C4SNFC21 C5ALHB01 C5GRDN02 C5IRVN11 C5PLAL02 C5SHOK02 C5SNAN01 C5WNCK11 C6ALHB01 C6IRVN11 C6SCRM01 C6SHOK02 C6SNJS02 C6WNCK11 C7ALHB01 C7SHOK02 C7SNFC21 C8ALHB01 C8SNFC21 C8SNJS02 C9SNFC21 SBC-ASI Requires a maintenance window to take identified switches off line between 00:01 and 6AM to restore Lucent Network Management System On Fri, 25 May 2001, Roy wrote:

Is anyone else experiencing an outage in the PacBell Frame Relay cloud in the SF Bay area.? 75% of my PVCs are down and the trouble number is busy or you go into "hold" forever.

Roy Engehausen

> Is anyone else experiencing an outage in the PacBell Frame Relay cloud in > the SF Bay area.? 75% of my PVCs are down and the trouble number is busy or > you go into "hold" forever. Pac Bell (ASI/NDPSC, actually) had a failure of the management system for their NewBridge frame/ATM switches at 08:25 this morning, which put 19,000 PVCs into "waiting for connect" state. They were doing individual reconnects for customers up until about 11am, when the senior techs took control of the management system to try to solve the whole problem at once, rather than one-by-one. The Cascades are unaffected, and from what I can see it may be affecting the 36/120s more than the 36/170s, but that may just be coincidence, looking at our lines. Overall, about 10% of our PVCs were affected, and they were able to bring about a third of those back up before 11am. But we had half of our tickets open in the first fifteen minutes of the outage. They're currently predicting that they'll have things back up at 14:00. -Bill