Greetings, Anyone know how to retrieve a lost contract number from Cisco? Have a client who can't find the contract, which still has a year remaining... and Cisco isn't much help. Any ideas? Eddy --------------------------------------------------------------------------- Brotsman & Dreger, Inc. - EverQuick Internet Division Phone: +1 (316) 794-8922 Wichita/(Inter)national Phone: +1 (785) 865-5885 Lawrence --------------------------------------------------------------------------- Date: Mon, 21 May 2001 11:23:58 +0000 (GMT) From: A Trap <blacklist@brics.com> To: blacklist@brics.com Subject: Please ignore this portion of my mail signature. These last few lines are a trap for address-harvesting spambots. Do NOT send mail to <blacklist@brics.com>, or you are likely to be blocked.
You might want to get ahold of the sales rep that sold it to you, they keep that information on file. Regards, Christopher J. Wolff, VP CIO Broadband Laboratories http://www.bblabs.com -----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of E.B. Dreger Sent: Friday, January 18, 2002 4:09 PM To: nanog@merit.edu Subject: lost Cisco contract Greetings, Anyone know how to retrieve a lost contract number from Cisco? Have a client who can't find the contract, which still has a year remaining... and Cisco isn't much help. Any ideas? Eddy ------------------------------------------------------------------------ --- Brotsman & Dreger, Inc. - EverQuick Internet Division Phone: +1 (316) 794-8922 Wichita/(Inter)national Phone: +1 (785) 865-5885 Lawrence ------------------------------------------------------------------------ --- Date: Mon, 21 May 2001 11:23:58 +0000 (GMT) From: A Trap <blacklist@brics.com> To: blacklist@brics.com Subject: Please ignore this portion of my mail signature. These last few lines are a trap for address-harvesting spambots. Do NOT send mail to <blacklist@brics.com>, or you are likely to be blocked.
Go into Cisco's support contract database (from www.cisco.com) and enter a serial number from one of the units under contract. Cisco can never find contracts by name, usually because they mistyped something important in the name. We're 16 months out on getting them to fix errors like that. I've got a cron job running now to remind them weekly. On Fri, Jan 18, 2002 at 11:08:46PM +0000, E.B. Dreger wrote:
Greetings,
Anyone know how to retrieve a lost contract number from Cisco? Have a client who can't find the contract, which still has a year remaining... and Cisco isn't much help.
Any ideas?
Eddy
--------------------------------------------------------------------------- Brotsman & Dreger, Inc. - EverQuick Internet Division Phone: +1 (316) 794-8922 Wichita/(Inter)national Phone: +1 (785) 865-5885 Lawrence ---------------------------------------------------------------------------
Date: Mon, 21 May 2001 11:23:58 +0000 (GMT) From: A Trap <blacklist@brics.com> To: blacklist@brics.com Subject: Please ignore this portion of my mail signature.
These last few lines are a trap for address-harvesting spambots. Do NOT send mail to <blacklist@brics.com>, or you are likely to be blocked.
-- Joe Rhett Chief Geek JRhett@ISite.Net ISite Services, Inc.
participants (3)
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Christopher J. Wolff -
E.B. Dreger -
Joe Rhett