<quote who="Hosman, Ross">

We like automating a lot of our procedures as our mail complex isn't staffed 24/7.

That's not surprising.

Right now we have a script that monitors incoming mail sent from probes across the us. It monitors how long it takes the email to first hit the IronPort's, then how long it takes to hit the Brightmail, then how long it takes to hit the MTA's.

Reverse the wires, the rest of the internet would appreciate it. You missed the point of my previous email. Thousands of hours are wasted by engineers dealing with abuse that is not insignificantly caused by Charter. And now "Charter" (not you, but Charter) is asking for some free accounts so they can enhance their "mail complex." You *are* Charter and netops *is* a two-way street, please act accordingly. Don't just say it isn't your department because guess what, it's all of our departments. -david ---------------------------------------------------- David A. Ulevitch - Founder, EveryDNS.Net http://david.ulevitch.com -- http://everydns.net ----------------------------------------------------