I too post to this email list anonymously for reasons which were just stated. You might want to try something from Linmor Technologies... www.linmor.com. This plugs directly into remedy, so you can do change & trouble ticketting quite easily. With this vendors software, you can also make changes to your network, then read the network & the updated configuration you just put in with this software, & the changes are then plugged directly into your configuration database. This allows your network to be synched with the configuration database, as the configuration databse would now shows the active configuration in the network. Very easy to use & available for small & carrier class networks. & quite a few other features available. Regards. -----Original Message----- From: Rishi Singh [mailto:RSingh@Tradescape.com] Sent: Thursday, August 08, 2002 10:23 AM To: Sean Donelan Cc: nanog@merit.edu Subject: RE: Network inventory and configuration tracking tools Importance: High I've used FootPrints in the past with very good success. It not only served our change management processes but also help desk trouble ticketing. Its very customizable and quite affordable. http://www.unipress.com/ > -----Original Message----- > From: Sean Donelan [mailto:sean@donelan.com] > Sent: Wednesday, August 07, 2002 11:09 PM > To: nanog@merit.edu > Subject: Network inventory and configuration tracking tools > > > > > How about an operations oriented question. What is the > current preferences amoung network operators for network > inventory and configuration management tools? Not so much > status monitoring (up, > down) but other stuff network operator wants to know like > circuit IDs (how many IDs can a circuit have?), network > contacts, design layout reports (layer 1/2/3), what's > supposed to be connected to that port? The stuff you > can't get out of the box itself. > > Most ISPs seem to end up with a combination of homegrown > systems, opensource, and commercial products. The > commercial "integrated" systems have lots of stuff, and > according to the vendors can do anything including splice fiber. > > CiscoWorks www.cisco.com > Netcracker www.netcracker.com > NetView www.tivoli.com > Openview www.hp.com > VitalQIP www.qip.lucent.com > Visionael www.visionael.com > > > _________________________________________________________________ Join the world’s largest e-mail service with MSN Hotmail. http://www.hotmail.com