On Thu, 16 November 2000, Roy wrote:

Anyone know about an outage in PacBell Internet? A friend who subscribes to their service is unreachable and he says the trouble number isn't answering the phones.

Pacific Bell Internet reports: Customers in the Rockville, Placerville, Davis, and Sacramento areas may be unable to access the Internet at this time. Our Engineering Team is working to resolve this issue. Our estimated time to repair is approximately 4 hours.