I have several customers that have contacted us about VoIP quality, and I have moved BGP away from Level3, and even through Cogent and/or HE to try and bypass but it still goes back into Level3's network. Is there any way I can get an engineer from Level3 to contact me to help troubleshoot this? The NOC will not talk with me as I am not a Customer of Record. Eric Rogers www.pdsconnect.me (317) 831-3000 x200