-----BEGIN PGP SIGNED MESSAGE----- Jamie, Ticket #18 sounds like it may have come from C&W, the standard ticket format being CWDSD:MMDD:xx. If this is the case, then calling MCI security would probably not be very productive. C&W security can best be reached by sending an email to security@cw.net, and including the ticket number in the subject header. OTOH, I have no alternative to offer to expedite contacting MCI. On Tue, 26 Jan 1999, James Rishaw wrote:

It's now been 7 days one hour since I opened the "critical" priority ticket with MCI security with no callback :-)

Three calls to the noc with ticket "18" got nothing but laughs.. "We dont have tickets that low" .. :-p

Growing pains? :-(

- -- Rusty Zickefoose | The most exciting phrase to hear in science, rusty@cw.net | the one that heralds new discoveries, is not | "Eureka!", but "That's funny ..." | -- Isaac Asimov -----BEGIN PGP SIGNATURE----- Version: 2.6.3ia Charset: noconv Comment: Public key may be found at http://pgpkeys.mit.edu:11371 iQCVAgUBNq5AWe4+ch/bGDylAQFS7QQAu74Gh9gFaDw3d+uqqq6XEx3wg5TciLvA Z6dMTDhR7gCqug2/D+rKmlmIkvtGyEF3Ti64iCc5pSWJr5Nm7VIvPBCinFPTOJtR MKjADGmkbYX7YxJs+ACE7nTa2TA58OSl7eoqm9gpDdo0LMjWxb6vWwji9zX6eXin ltE+4n9AwxE= =1qTV -----END PGP SIGNATURE-----