Re: www.etrade.com has no DNS A record !
Why is discussion of a single site's DNS configuration screwup appropriate for NANOG? Is your goal to get the word out to people who use E*TRADE? I don't think NANOG is right for that. Is your goal to get the word out to network providers of people who use E*TRADE? Do you really expect that many of them will forward this announcement or make good use of it? Should a message be sent to NANOG every time CNN, Netscape, or Yahoo go down? Am I missing something here? [Like a sense of humor?] --jhawk
Delivered-To: nanog-outgoing@merit.edu X-Sender: (Unverified) X-Mailer: QUALCOMM Windows Eudora Pro Version 4.2.2 Date: Tue, 25 Jan 2000 11:11:57 -0500 To: nanog@merit.edu From: Kai Schlichting <kai@pac-rim.net> Subject: www.etrade.com has no DNS A record ! Precedence: bulk Errors-To: owner-nanog-outgoing@merit.edu X-Loop: nanog
Expect some major customer complaints about this one: www.etrade.com has no A record, and all other addresses are redirected to that very name.
I just sent this to Etrade:
On Tue, 25 Jan 2000, John Hawkinson wrote:
Why is discussion of a single site's DNS configuration screwup appropriate for NANOG?
Don't all network operators day-trade with their IPO money as long as things aren't down or broken? :)
Is your goal to get the word out to network providers of people who use E*TRADE? Do you really expect that many of them will forward this announcement or make good use of it? Should
I forwarded it to our tech support people so they'd have a heads-up for when people start calling in complaining that our service sucks because they can't get to their day-trading account, and they're losing thousands of dollars a minute and it's all our fault because we're a bunch of idiots who can't keep a network working. If you don't have customers like that, maybe I can send you a few. ---------------------------------------------------------------------- Jon Lewis *jlewis@lewis.org*| Spammers will be winnuked or System Administrator | nestea'd...whatever it takes Atlantic Net | to get the job done. _________http://www.lewis.org/~jlewis/pgp for PGP public key__________
John Hawkinson wrote:
Why is discussion of a single site's DNS configuration screwup appropriate for NANOG?
Is your goal to get the word out to people who use E*TRADE? I don't think NANOG is right for that.
While we all know that jhawk is one of the few around here with clue to spare, remember that he is mostly doing national carrier stuff these days. In the case of a small rural ISP with less than 4,000 customers, an amazing number of folks called about our "problem", and the NANOG list is just about the first place I look for a heads up or explanation.
On Tue, 25 Jan 2000, John Hawkinson wrote:
Why is discussion of a single site's DNS configuration screwup appropriate for NANOG?
Is your goal to get the word out to people who use E*TRADE? I don't think NANOG is right for that.
Is your goal to get the word out to network providers of people who use E*TRADE? Do you really expect that many of them will forward this announcement or make good use of it? Should a message be sent to NANOG every time CNN, Netscape, or Yahoo go down?
Am I missing something here? [Like a sense of humor?]
Because etrade is a site (among many) that customers tend to get very pissed if they cannot reach. While a long drawn out argument about it is silly, the initial announcement is useful. It helped my staff handle the multiple 'Your network is broken and you are losing me $$$ you $%^^&^%&' calls. Very nice to be able to say 'No, we are fine, ETrade is however suffering from a configuration failure with their DNS. There are currently Nationwide issues getting to them.' --- As folks might have suspected, not much survives except roaches, and they don't carry large enough packets fast enough... --About the Internet and nuclear war.
participants (4)
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Christopher E. Brown -
jlewis＠lewis.org -
John Hawkinson -
William Allen Simpson