FWIW, I recently heard someone ask the question - "how do you go to your investors and tell them you need more money for more bandwidth because you don't want to efficiently manage your existing capacity?" This is the business case for QoS, IMHO. Irwin -----Original Message----- From: Sean Donelan [mailto:sean@donelan.com] Sent: Tuesday, May 29, 2001 2:18 AM To: nanog@merit.edu Subject: QOS or more bandwidth While its generally more effective to add more bandwidth than rationing it with QOS, with the recent downturn in capital markets will QOS become more popular? If your budget for bandwidth has been cut, I'm not sure people will have any budget for QOS either. But what QOS features are included in the standard product offerings?
FWIW, I recently heard someone ask the question - "how do you go to your investors and tell them you need more money for more bandwidth because you don't want to efficiently manage your existing capacity?"
This is the business case for QoS, IMHO.
Irwin
Which costs more, wholesale, raw bitpipes or qualified engineering talent to create/police the policies needed to maintain QoS? --bill
At 10:15 29/05/01, Irwin Lazar wrote:
FWIW, I recently heard someone ask the question - "how do you go to your investors and tell them you need more money for more bandwidth because you don't want to efficiently manage your existing capacity?"
This is the business case for QoS, IMHO.
Whenever I did the cost of deploying and managing fancy QoS and compared it with the cost of getting and managing more capacity, it was always MUCH MUCH cheaper to get and manage more capacity than to mess with more QoS. Other folks mileage might vary. I'd encourage folks in that situation to fire up a spreadsheet and do the math. The critical variable in my cases was accounting properly for the increased ongoing operational costs of maintaining a QoS-enabled network. Those turned out to be quite high. Ran rja@inet.org
> Whenever I did the cost of deploying and managing fancy QoS > and compared it with the cost of getting and managing more capacity, > it was always MUCH MUCH cheaper to get and manage more capacity > than to mess with more QoS. We did one VoIP network deployment, and I tried each of the different QoS services in IOS at that time (about 18 months ago) both in the lab and in the field, and more bandwidth was the answer then. -Bill
I know of someone who is trying to do a VOIP system over a wireless network - they are having limited success, but when they did some packet switching magic, it seemed to help some, but last I checked they are still having issues with it dropping calls and the phone system constantly resetting. Is VOIP really ready for such practices as to allow business to totally rely on VOIP in this matter? ok ok a little off topic ;-) -Eric On Tue, 29 May 2001, Bill Woodcock wrote:
Date: Tue, 29 May 2001 10:34:09 -0700 (PDT) From: Bill Woodcock <woody@zocalo.net> To: RJ Atkinson <rja@inet.org> Cc: nanog@merit.edu Subject: RE: QOS or more bandwidth
> Whenever I did the cost of deploying and managing fancy QoS > and compared it with the cost of getting and managing more capacity, > it was always MUCH MUCH cheaper to get and manage more capacity > than to mess with more QoS.
We did one VoIP network deployment, and I tried each of the different QoS services in IOS at that time (about 18 months ago) both in the lab and in the field, and more bandwidth was the answer then.
-Bill
On Tue, 29 May 2001, Eric Whitehill wrote:
I know of someone who is trying to do a VOIP system over a wireless network - they are having limited success, but when they did some packet switching magic, it seemed to help some, but last I checked they are still having issues with it dropping calls and the phone system constantly resetting. Is VOIP really ready for such practices as to allow business to totally rely on VOIP in this matter?
I think you're asking the wrong question: Is low-cost commidity wireless networking ready to support delay and jitter critical applications? I think the answer is no.
Bill Woodcock wrote:
> Whenever I did the cost of deploying and managing fancy QoS > and compared it with the cost of getting and managing more capacity, > it was always MUCH MUCH cheaper to get and manage more capacity > than to mess with more QoS.
We did one VoIP network deployment, and I tried each of the different QoS services in IOS at that time (about 18 months ago) both in the lab and in the field, and more bandwidth was the answer then.
Interesting. We have a national VoIP network which handles long-distance calls for the Australian universities. It's not a trial, it's a real VoIP rollout that interconnects the PBXs of the universities. We think that's about 300,000 handsets. More bandwidth doesn't cut it, as the voice calls then fail during DDOS attacks upon the network infrastructure. It's not too hard to fill even a 2.5Gbps link when new web servers come with gigabit interfaces and when GbE campus backbones are being rolled out. If these DDOS attacks use protocols like UDP DNS then traffic shaping the protocol is problematic and the source IP subnet from where the attack is launched needs to be filtered instead. Just finding and filtering a DDOS source can easily take more than five minutes, which pushes the availability to less than 99.999% and leads to legal issues with telecommunications regulators about access to emergency services. We found the Cisco low latency queuing to be adequate. It still has a fair amount of jitter, but not enough to matter for VoIP calls with a diameter of 4,000Km. We do have issues with Cisco's 7500: dCEF is still problematic, but needed for the LLQ feature. The QoS features are too linked to the hardware (you can't configure a service-policy that is enacted on the VIP or main CPU, depending upon the hardware). Despite QoS being most needed on cheap E1/T1 links, they expect you to upgrade to a many thousand dollar VIP4 to support QoS. We police access to QoS by source IP address, mapping non-conforming traffic to DSCP=0. As this requires an access list executed for each packet, the number of VoIP-speaking connecting sites to 50 or so, and requires H.323/SIP proxies at the edge of the sites. We don't use IntServ. When a link is down RSVP takes so long to find an alternative path that the telephone user hangs up. So what we are really waiting for is the implementation of the combined IntServ/DiffServ model so that hosts on member networks can do local authentication and bandwidth reservation and we can police the amount of QoS traffic presented at each edge interface. "Local authentication and bandwidth reservation" also hides a host of issues that are yet to be fully addressed. Most universities don't even *have* an authentication source that covers everyone that can use IP telephony. In practice, even with our deliberately simplistic implementation this whole area is a IOS version nightmare. There's no excuse for a monolithic statically-linked executable in this day and age. Hopefully Juniper's success with monolithic kernel and user-space programs will lead to Cisco looking to leapfrog the competition and adopt the on-the-fly upgradable software modules as described in Active Bridging (1997). Having dissed Cisco, I should point out that their H.323/ISDN gateway software that runs on their RAS boxes (5300, etc) was the most solid of all the manufacturers we tested and Cisco was the vendor most willing to fix the differing interpretations of ISDN we enountered when we connected the North American-developed RAS to our European-developed PABXs (Ericsson MD110, Alcatel, etc). ------------------------- As far as the "engineering staff costs" argument goes, we have found that they the real engineering time goes into hardening the existing infrastructure. When carrying voice every engineering shortcut you have taken comes back to haunt you -- clocking problems, a low percentage of CRCs, ATM links with no OAM, synchronous links with carrier nailed high. Very little of the costs were due to the configuration of the routers. Most of the cost was incurred at the edge of the network, where there is a greater variety of devices, less correct engineering, and worse configuration control.
The trans-Pacific problem is being solved. Give it another 6-18 months and fibre between US/CA and ANZ or JP or SG should drop significantly in price.
Although the price will drop, it will never drop to the levels of trans-Atlantic prices. Even then, countries like Fiji which have landing points would find it hard to raise the millions required to buy an STM-1 from that landing point. You can make a case that North America is unique. It doesn't have 2,000Km expanses with no population centers. It isn't split off from the remainder iof the world by mountain ranges so high that to do an hour's lifting can take a week. It doesn't have a population so huge that training people to lay fiber is in itself a massive undertaking. In these cases, no amount of money will buy you more bandwidth tomorrow and the engineering costs of QoS and TE are immediately worthwhile. VoIP and QoS let you use all of the long-haul optical capacity for IP, whereas the slower growth of the Internet in North America allowed the running parallel Internet and PSTN networks. -- Glen Turner Network Engineer (08) 8303 3936 Australian Academic and Research Network glen.turner@aarnet.edu.au http://www.aarnet.edu.au/ -- The revolution will not be televised, it will be digitised
participants (7)
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Bill Woodcock
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bmanning@vacation.karoshi.com
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Eric Whitehill
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Glen Turner
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Greg Maxwell
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Irwin Lazar
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RJ Atkinson