Looking for Abuse Contact at AT&T
Hello, I am looking for someone to help escalate an abuse case at AT&T (if it matters, specifically the former Southwestern Bell servicing the San Francisco area). I have been emailing abuse@sbcglobal.net, abuse@swbell.net, and abuse@att.com since 3/35 and all I have received are automated responses with case numbers. I have also attempted to call 800-648-1626 numerous times with no success. I can provide case numbers off list. Thank you! Adam Stasiniewicz Direct: 575-233-7672
Their site is down. Thanks.
Try this address or you could try calling: Administrative,Technical Contact: Equifax J42M Domain Admin P.O. Box 740006 Atlanta, GA 30374-0006 US Phone: +1.4048858000 Email: hostmaster@equifax.com HTH --bc On Apr 26, 2009, at 4:37 PM, John Martinez wrote:
Their site is down. Thanks.
Thank you. Ben wrote:
Try this address or you could try calling:
Administrative,Technical Contact: Equifax J42M Domain Admin P.O. Box 740006 Atlanta, GA 30374-0006 US Phone: +1.4048858000 Email: hostmaster@equifax.com
HTH --bc
On Apr 26, 2009, at 4:37 PM, John Martinez wrote:
Their site is down. Thanks.
We're experimenting with Twitter as a means to communicate anytime there are system-wide outages (in addition to regular maintenance notifications). Adoption is slow but I foresee growth once we really get the word out. Being a data and VoIP provider, certain events can effect both email and telephone communications, so having a truly OOB method of contact is potentially invaluable. It would be awesome if there was a service like twitter that wasn't down as often as it is. Anyone have a list of all xSPs using Twitter? Mike
On Sun, Apr 26, 2009 at 7:40 PM, Mike Lewinski <mike@rockynet.com> wrote:
We're experimenting with Twitter as a means to communicate anytime there are system-wide outages (in addition to regular maintenance notifications). Adoption is slow but I foresee growth once we really get the word out.
Twitter over RSS? I'd choose RSS. All I need is a url; not even a user agreement! -- Later, Joe
If your email and phone communications are down due to a connectivity break, and your customers get connectivity from you [assume no backup links, by default .. you'd be surprised at how many smaller customers get by with a single link and no backups at all. If their connectivity is down too - they just cant get to twitter right? And there's quite likely to be assorted HR policies that say "no goofing off on the internet at work, and that includes twitter, facebook etc" I'd suggest gather as much backup contact info as you can - cellphone + landline (presumably from another carrier, and wired instead of voip), mailing address etc. Use it in series. It is quite scriptable (and even the bulk postal mail part can be automated to some extent). --srs On Mon, Apr 27, 2009 at 8:10 AM, Mike Lewinski <mike@rockynet.com> wrote:
Being a data and VoIP provider, certain events can effect both email and telephone communications, so having a truly OOB method of contact is potentially invaluable.
It would be awesome if there was a service like twitter that wasn't down as often as it is.
Anyone have a list of all xSPs using Twitter?
Suresh Ramasubramanian wrote:
If your email and phone communications are down due to a connectivity break, and your customers get connectivity from you [assume no backup links, by default .. you'd be surprised at how many smaller customers get by with a single link and no backups at all. If their connectivity is down too - they just cant get to twitter right?
I can post status updates to our noc twitter account from my cell phone (so no reliance on local network) and any customers who are using a smartphone device can get updates from their mobile, also wholly OOB from our network. I imagine there's a way to get updates via pure SMS too. I think it's the melding of the mobile with the Internet that is what gives Twitter its real power. I agree however that if the only Twitter access is via regular computer it loses most of its value in this situation. Mike
On Mon, Apr 27, 2009 at 11:31 AM, Mike Lewinski <mike@rockynet.com> wrote:
Suresh Ramasubramanian wrote:
If your email and phone communications are down due to a connectivity
break, and your customers get connectivity from you [assume no backup links, by default .. you'd be surprised at how many smaller customers get by with a single link and no backups at all. If their connectivity is down too - they just cant get to twitter right?
I can post status updates to our noc twitter account from my cell phone (so no reliance on local network) and any customers who are using a smartphone device can get updates from their mobile, also wholly OOB from our network. I imagine there's a way to get updates via pure SMS too. I think it's the melding of the mobile with the Internet that is what gives Twitter its real power.
I agree however that if the only Twitter access is via regular computer it loses most of its value in this situation.
Mike
Twitter allows you to specify that you want SMS notification when someone you're following makes an update. -- Brandon Galbraith Mobile: 630.400.6992
On 27 Apr 2009, at 04:24, Suresh Ramasubramanian wrote:
If your email and phone communications are down due to a connectivity break, and your customers get connectivity from you [assume no backup links, by default .. you'd be surprised at how many smaller customers get by with a single link and no backups at all. If their connectivity is down too - they just cant get to twitter right?
Twitter, in line with the subject line, has got out of band - updates by SMS. So the general lesson is that even organisations with single homed connectivity can post updates to colleagues, peers, customers, if they build tools that let them do so from their cellphones... whether this is via twitter or an externally hosted blog, or status page, or something else. Andy
Ben wrote:
Try this address or you could try calling:
Administrative,Technical Contact: Equifax J42M Domain Admin P.O. Box 740006 Atlanta, GA 30374-0006 US Phone: +1.4048858000 Email: hostmaster@equifax.com
HTH --bc
On Apr 26, 2009, at 4:37 PM, John Martinez wrote:
Their site is down. Thanks.
participants (8)
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Andy Davidson -
Ben -
Brandon Galbraith -
JoeSox -
John Martinez -
Mike Lewinski -
Stasiniewicz, Adam -
Suresh Ramasubramanian