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In short, I think the chief failing of the RADB is not the toolset, the concept, or the long-term plan, all of which make some to alot of sense. Instead, what seems to have killed it dead is that the RA was too busy to commit the *serious* effort it would have taken to populate the RADB with information from reality in the first place.

This paragraph begs the question: Can the patient be saved? That is, if the concept, toolset and long-term plan make some to alot of sense, do we move forward by fixing the existing problems or starting over?

My feeling is that patient can and should be saved; it is worth the effort to clean up the RADB where it is needed. The tools and concepts work. There is a solid group of people behind the design. As a small provider, we have seen nothing but Good Things since embracing these services. davec