Disney Brands GeoIP Contact
Does anyone have contacts at Disney or an associated brand (Hulu, Disney, ESPN)? They all appear to have out of date or incorrect GeoIP information for our Level3 block. I have been able to whitelist our corporate locations with Hulu however I have been unable to reach anyone at the other sites. I would love to find out which third party they are using for their information and correct the problem at the source (MaxMind is correct). - James
Hi James, I work for Disney (DTSS) and service that piece of the infrastructure. We use Digital Element's Netacuity product. If your network block is resolving wrong, I would contact them directly. That saves us the work of contacting them directly for you. DE's email relating to data updates is ip-data@digitalelement.com. Cheers, -Don On Wed, Nov 30, 2016 at 8:25 AM, James Baldwin <jbaldwin@antinode.net> wrote:
Does anyone have contacts at Disney or an associated brand (Hulu, Disney, ESPN)? They all appear to have out of date or incorrect GeoIP information for our Level3 block.
I have been able to whitelist our corporate locations with Hulu however I have been unable to reach anyone at the other sites. I would love to find out which third party they are using for their information and correct the problem at the source (MaxMind is correct).
- James
participants (2)
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Don Fanning
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James Baldwin